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Five Guys

4.3
(399 reviews)

Business Details

1881 Monroe Ave., Rochester, NY
14618, United States
(585) 385-4778
https://restaurants.fiveguys.com/1881-monroe-ave

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1881 Monroe Ave. in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1881 Monroe Ave., Rochester, NY
14618, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 1881 Monroe Ave. in Rochester, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.3
399 reviews
5 stars
266
4 stars
67
3 stars
27
2 stars
14
1 star
25
  • PW
    Phil Ways
    Sep 11, 2026
    1.0
    Oof... where to start? Just avoid this location altogether lol Not good at all. Bad food, bad service. I'm actually embarrassed for the brand lmao. Zero stars do not recommend...
  • TC
    T C
    Sep 10, 2026
    1.0
    The manager who works during the day is rude and needs to be fired. They messed up my order and he hung up the phone on me. I went there to get it sorted out and he was rude and told me To shut up. Fire this manager, he wouldn’t identify himself.
  • AH
    Ashley House
    Sep 9, 2026
    5.0
    Even though was packed everyone worked together and got everyone’s food out as quickly as possible!
  • TT
    TheRealOnes!
    Sep 9, 2026
    3.0
    This Brighton location has completely gone downhill. Time after time, the food here is horribly prepared. They cannot follow simple instructions and consistently mess up orders—it’s just burgers & fries; but For the exorbitant pricing I’d expect perfection. Far from it. Time will tell if they can make people consistently happy again… PS-UPDATED REVIEW—REMOVED MOST THANKS TO REGIONAL MANAGER MIKE FOR CONTACTING ME & GETTING INVOLVED. Thanks Mike. At least I felt someone cared & is taking the right steps to fix things at this location and locations he oversees… I hope this location is able to get there ish together and be able to make premium burgers & fries again, the correct way, as five guys should be. I get it. Employees are terrible. But then again, that’s not the customers problem. Will try again in future.
  • HJ
    Holly Johnston
    Aug 25, 2026
    5.0
    Excellent hamburgers what's a lot of topping choices and excellent big bag of fries.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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