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Dunkin' Zero
Brand Certified

Dunkin'

2.7
(96 reviews)

Business Details

(585) 429-6222
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1578 Spencerport Rd, Rochester, NY
14606, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday4:30 AM - 7:00 PM
Sunday4:30 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1578 Spencerport Rd in Rochester, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.7
96 reviews
5 stars
33
4 stars
7
3 stars
3
2 stars
7
1 star
46
  • JL
    Jacob Lima
    Jul 28, 2026
    1.0
    Not a fan of writing a bad review, however for this place I'll have to make an exception. This location is conveniently on the way to work but every time I come here the service ends up being non-existent. After this morning, I give up. Don't come here in the morning period. Tried again this morning when I saw no cars in the drive through, the whole "be right with you" and then ghosting you at the speaker has gotton old. 4 minutes later my order is taken. Pay and then the lady at the window disappears for five minutes. Comes back with my coffee and never see her again. Instead I spend 7 minutes watching the other girl slowly work on my two mini wraps never finishing them. 7 minutes I watched... Just for two wraps until I drove off. Some say she is still making them. The lights are on but no one works here.
  • AP
    aidan pecora
    Jul 12, 2026
    1.0
    After waiting 7 minutes with nobody in the drive thru maybe 4 cars in the parking lot. So I order and said can I get a iced vanilla coffee ICED she repeated it back I pull forward I wait another 5-6 minutes at the window she opens it and said here you go proceed to hand me a frozen coffee. I said that’s not what I ordered I she said yes it is in a snarky tone I said i ordered iced not frozen she snapped back and said well you should have specified. They refused to remake my coffee after I paid
  • NJ
    No Johns
    Jun 13, 2026
    2.0
    This Dunkin sucks.. frequently out of Oatmilk and protein milk. They will take 1 order at a time so their window time looks great. I don’t think they have ever took my order right as I got to the speaker, I’m always told to wait and this is incredibly infuriating. And the employees aren’t that nice and they are just wearing whatever.. who runs this place? It’s a dump
  • EC
    Eva Carmella
    May 27, 2026
    1.0
    I normally don't leave reviews let alone bad ones, but I need to say something. My mother went to this dunkin at 7am this morning to get a decaf coffee (she can't have caffeine because it makes her feel sick). She drank the coffee which the employee told her was decaf because that's what she ordered. But after she drank it, she felt energized at first. Then she felt dizzy, nauseus, sweating, her lips went numb, and she could barely move. She felt very sick for several hours. Dunkin, please be honest. Maybe it was a mistake, but in case it wasn't, if a customer asks for decaf and you don't have decaf coffee made, either tell the customer you don't have any or just make the decaf coffee. Do the right thing.
  • BJ
    Brenda Jordan
    May 10, 2026
    1.0
    Stood at the counter, 5 employees, could not get a person to wait on me. There were 2 cars in the drive thru. Could not even get a "hello" or "welcome in" or "I'll be right with you!" I walked out after 3-4 minutes. One employee was on the customer side of the counter talking to the other employees. I assumed maybe she was break but not a good look!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' on weekdays?

Dunkin' in Rochester, NY is open Monday through Friday from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at 1578 Spencerport Rd offers delivery service and curbside pickup is not available.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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