Brand Certified
Dunkin'
3.7(232 reviews)
Certified by Dunkin' • May 17, 2026
Business Details
1300 Jefferson Rd, Rochester, NY
14623, United States
Certified by Dunkin' • May 17, 2026
(585) 272-7573
Certified by Dunkin' • May 17, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • May 17, 2026
About
Certified by Dunkin' • May 17, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • May 17, 2026
Hours
Certified by Dunkin' • May 17, 2026
Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM
Reviews
3.7
232 reviews
5 stars
101
4 stars
48
3 stars
29
2 stars
12
1 star
42
- CNCindy NormanApr 30, 20261.0I did an online app order went to the drive-through to pick it up. Waited almost 20 minutes. Got my items as I was driving away I tasted the coffee it was horrible so I went back around and asked them to remake it. I told them that the coffee was extremely bitter and asked them to stir it. They refused to remake the coffee and told me that they could not give me a refund because I did the order through the app. The older woman who was the manager was very rude and very condescending. I never once raised my voice to her nor was I rude. I don’t understand why she was so horribly rude over a cup of coffee!! To the owner, your business will definitely decline if you have rude customer service. Maybe consider teaching a little respect and courtesy to your store mangers. It will go a long way!!! They are a reflection of you. How do you want your restaurants to be know as? Side note…I did go to my normal location (West Henrietta and Calkins Rd)where the team is amazing and had them make me the perfect cup of coffee with a smile and friendly interaction!!
- LLLauraApr 16, 20261.0Very slow!!! 20 mins in drive thru is insane! I was late for work bc of it! I wont be back!
- TDtracy dunbarApr 13, 20265.0The place was clean, service was fast and the food and beverages was delicious 😋
- JPJuan PalmaFeb 16, 20261.0Worse customer service ever from the manager to their employees. Manager is rude and condescending she refuses to answer you and help you also she ignores you when you are talking to her and she wants to be right all the time I come here regularly and every time she is here she just puts everyone on a wrong attitude she continues to say she hates this and this is why she why I quit hospitality someone needs to come and look at this location and handle this asap.
- KWKari WFeb 3, 20263.0Ate after 5 pm. Donut is hard. Boston creme is in heart shape so it has less cream.
Frequently Asked Questions About Dunkin'
What are the main products and specialties offered at Dunkin' in Rochester, NY?
Dunkin' in Rochester specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving a variety of premium beverages and baked goods.
What are the opening hours of Dunkin' at 1300 Jefferson Rd, Rochester?
Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this location offers delivery and curbside pickup services for customer convenience.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on iOS and Android.
What holiday drinks are currently available at Dunkin'?
During the holiday season, Dunkin' offers new drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru service at the Dunkin' in Rochester?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Does Dunkin' Rochester welcome families and children?
Yes, Dunkin' welcomes families and children, providing a friendly environment suitable for all ages.
Are there any nearby medical services I can visit after grabbing coffee at Dunkin'?
Yes, UR Medicine Urgent Care and Western New York Dental Group are nearby medical service providers you can visit after stopping by Dunkin'.
What nearby hotels are close to Dunkin' for visitors looking to stay in the Rochester area?
The Residence Inn by Marriott Rochester Henrietta is a nearby hotel convenient for visitors to the area looking for accommodation close to Dunkin'.
Are there any nearby restaurants or food options close to Dunkin' in Rochester?
Yes, Amaya Indian Street Food and Sweets is a nearby restaurant offering Indian cuisine that customers can try before or after their visit to Dunkin'.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website