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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(359 reviews)

Business Details

(585) 427-8810
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2740 W. Henrietta Rd, Rochester, NY
14623, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2740 W. Henrietta Rd in Rochester, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
359 reviews
5 stars
188
4 stars
63
3 stars
47
2 stars
17
1 star
44
  • LB
    LaQuisha Bridges
    6 days ago
    1.0
    July 17, 2026! Totally disrespected by Management! I had my order remade twice in the drivethru. Double toasted with strawberry cream cheese! 1st wasn't double toasted then I got one still single toasted and plain without cream cheese at all! Assumed it was right and went all the way to work to open up another wasted bagel! I returned and thought surely since this will be the 3rd time and I am now inside and the manager herself was preparing the food would get it right! Her response was "Just give her a refund." She never even acknowledged me, she spoke sideways. I was thinking it was an apology for messing up my order twice, but it was instead give her a refund and get her out of here! I left with no apology and no food! I won't return to this West Henrietta Rd. Location and I will be sure my coworkers or my family know not to return as well!
  • LW
    Lakesha Wilborn
    Jul 13, 2026
    5.0
    My drink was delicious
  • II
    IAmJackpot
    Jun 28, 2026
    5.0
    Customer service was great.
  • AK
    Anthony K
    Jun 4, 2026
    1.0
    Honestly, this was one of the most frustrating Dunkin’ experiences I’ve had. At the drive-thru I had to repeat my order multiple times because the staff kept talking over me and clearly weren’t listening. It felt disorganized and unprofessional from the start. I ordered a large caramel iced coffee with regular cream and sugar, and what I received was basically a black iced coffee with no cream or sugar. The sticker even said “regular,” so either the order was entered incorrectly or it was completely ignored when being made. Either way, it was made wrong, tasted awful, and showed a lack of basic attention to detail. When a simple coffee order can’t even be handled correctly, that’s a problem. Definitely not what I expect from a chain like this, and I won’t be rushing back to this location anytime soon.
  • PB
    Parker Bryant
    May 23, 2026
    1.0
    When I went I was nice too. Young lady was amazing there but I just don’t understand how someone messes up a simple order. I’m lactose so I said bacon and egg bagel, they gave me cheese on it. I find it odd that I was given something that wasn’t asked for. Sure, most get cheese but I feel like I said “bacon” and “egg” quite clearly. But thanks for ruining my morning. Cheers.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 2740 W. Henrietta Rd, Rochester, NY?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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