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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(595 reviews)

Business Details

277 Ridge Rd E, Rochester, NY
14621, United States
(585) 342-8080
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
277 Ridge Rd E, Rochester, NY
14621, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday6:00 AM - 6:30 PM
Sunday6:00 AM - 6:30 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 277 Ridge Rd E in Rochester, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
595 reviews
5 stars
276
4 stars
113
3 stars
71
2 stars
29
1 star
106
  • JC
    Jade Carter
    Jun 11, 2026
    1.0
    Every single time I go to this Dunkin I make sure to order ahead of my arrival time by at least 15 minutes. Regardless of which manager is “working”, they NEVER look at receipts and always ask if I have food with my order. Isn’t that your job to know that? It says right on the receipt multiple times how many items are included in each order, and what they are. Multiple times I have had to argue with management because they try to give me just my drink and not my food that I paid for. Nothing is ever made correctly or ready when I get there, management has no idea what they’re doing and their employees have NO urgency whatsoever. Slow and 0 customer care.
  • LL
    Laura L
    Jun 10, 2026
    5.0
    Line was fast, order was perfect! Highly recommend
  • JS
    Josh Seoud
    Jun 9, 2026
    4.0
    They make the coffee pretty quickly but some times they make it wrong. I love dunkin coffee and I understand when working at a fast pace sometimes they get it wrong.
  • ML
    Mary Long
    Jun 2, 2026
    1.0
    They would get 0 stars if that were possible. Went through the drive thru, got three iced coffees. Mine was a Large Iced with 5 cream, 5 Liquid Cane Sugar, 4 French Vanilla, and a shot of Espresso. They handed my coffee over hot, and instead of using the correct ingredients (I used to work for Dunkin on Lake Ave), they dumped the hot coffee into an iced cup, added little ice, and the young man with dreads thought it was cool to flip my iced coffee like he was flipping a water bottle to mix it, instead of using the metal stir spoon provided to employees. Now, my cup is covered in coffee, which I have to clean up. Get home to drink it, and it tastes like coffee flavored water. One sip, and the rest went down my drain. Poor service, unprofessional behavior, and rotten quality. The donuts we got tasted stale, as if they were from the day before. Don't waste your money here like I did.
  • TM
    Tia Moors
    Apr 23, 2026
    1.0
    Unfortunately.. I am deaf. And I decided to do drive thru.. they asked me to come inside TWICE. I told them no. They got frustrated and finally got the order in time. It took like 2-5 minutes waiting and trying to get my order done with. But sadly the 2 males working there were not kind. Food was good. The Gatorade bottle was bent. But overall it wasn’t good experience as deaf person to do drive thru. I won’t recommend this place for any deaf people to come unless there’s improvements need to be taken care of. Thank you.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rochester, NY?

Dunkin' in Rochester, NY operates daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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