Dairy Queen Grill & Chill

Reviews

• MG

  Mary Gleason

  3 days ago
  4.0
  We stopped on our way from Buffalo to Syracuse. My son was the only one able to eat there. I'm watching my calories and carbs and unfortunately this was not friendly to healthy eating. No salads, just burgers, hotdogs and fried chicken along with ice-cream choices. My 19 year old loved the fact they had fried cheese curds. A small blizzard and chicken strips made him very happy.
• DM

  Debra Myers-Morse

  May 11, 2026
  5.0
  Just used drive thru for ice cream. Loved the Cinnamon Toast Crunch
• DR

  D R

  Apr 25, 2026
  1.0
  Rude employees Dirty store and restroom Food shown together without care. Never again will I go here
• MO

  Matt Orford

  Apr 25, 2026
  2.0
  Food tastes mediocre at best. Every employee looked like they hated being alive, and it took me a half an hour to get a singular burger and a shake. That long of a turn around start of order to pick up is acceptable in a proper sit down restaurant, but for a fast food restaurant it is abysmally unacceptable.
• AS

  Amy Siu

  Apr 4, 2026
  4.0
  Walked in to order on a Friday night—no surprise, the place was buzzing like a beehive kicked wide open. Everyone had the same bright idea. We placed our order and stepped into the waiting game… and that’s where things started to unravel. The order line, mobile pickup crowd, and waiting area all blurred into one congested knot of people. There’s a numbered pickup system (1–8), and a window to match—but you’d never know it from the chaos unfolding. The young girl managing pickup seemed timid and barely audible, which unfortunately opened the door for customers—especially one particularly bold “Karen”—to stroll right up, grab random orders, and inspect them like it was a lost-and-found bin. Mind you… she had just placed her order. Patience clearly didn’t make the guest list that night. The whole pickup and waiting area needs a serious rethink—more structure, clearer flow, and a little crowd control wouldn’t hurt. And the staff? They’ve got to find their voice. Speak up, take charge, and guide the room. Being small doesn’t mean being invisible. Hang in there, tiny warrior—chin up, shoulders back. A little confidence can quiet a whole storm.

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