Chipotle Mexican Grill

Reviews

• DG

  Daniel Guichard

  2 days ago
  5.0
  Tough working late shift, but staff was incredible. truly accommodating which is tough to get at 10pm at any chipotle. made my night
• JT

  Jon & Andrea Taylor

  Oct 6, 2026
  1.0
  BEWARE! Do not order from here. Store closes whenever they would like, however, they leave online ordering open so they can rip you off.
• MA

  Michael Avery

  Sep 26, 2026
  1.0
  You finally broke me. After 10 years of being a regular customer Im done. Once a really positive experience, now your chain is filled with people who hate working there and you're always out of ingredients. One time I walked in and you were out of rice (imagine being out of rice in a "Mexican" restaurant!) Today at 5pm (the beginning of a dinner hour) they were out of peppers and onions at the walk up. They had them at the drive up, but I was told "those are for online order" and they weren't going to make any more the rest of the night. I could have sat in my car and "ordered" my meal on the phone and driven around, but everyone knows the business model is to skimp on online orders to shave pennies off your bottom line... and I don't expect to get what I order anyway because "we're not making more the rest of the night" I can't imagine telling a customer that I rather see them leave than walk ten step to get what they want. But they did, and I left. Peace out. I'm done. I can't be alone.
• AT

  Autumn Terwilliger

  Sep 23, 2026
  1.0
  Where's the "0 star option"? Terrible experience today, and I have ordered from this location many times before and I feel like they're really going downhill lately. I ordered online for a 12:30 pickup. I waited in that pickup line, at the window, for about 20 minutes. The woman kept saying she couldn't find my name. I showed her the confirmation number, gave her both my first and last name, etc. and she still couldn't find my order. Finally after 20 minutes she tells me to come inside. I figured someone would make my order right away. Nope. I had to talk to THREE people and finally the third person found my order. It was ready. by the window. I don't know how the first woman in chipotlelane couldn't find it for 20 minutes, despite having my names, my confirmation, and my receipt. She should've just offered to make it for me given I had proof of all this via email receipt. Food was of course cold as it had been made a half hour before they finally found it. I even told them that. Figured they'd make it fresh or offer me a refund or ANYTHING, but she walked away from me. Absolutely terrible experience. I will not be returning here. 30 minutes for cold food, atrocious service, AND they forgot to include utensils. By the way - my name, order number confirmation, and inclusion of utensils was all printed on the receipt that was attached to my bag. They had no reason for "missing" it for 30 minutes straight. So i couldn't even eat the food. Cool.
• CP

  Christopher Piro

  Sep 14, 2026
  1.0
  Part of my take out order included crispy corn tortilla tacos. Get there 10 minutes after it was due to be picked up, told it’ll be about 10 minutes, ok, it’s never on time, I can live with that. Get home, soft shell tacos made with flour. Go back, tell the young man who made the order, while I waited, that they ran out of the corn tortillas so he put them on the soft flour ones. I explained that the order was for a relative with legit celiac food allergy and couldn’t believe he’d just substitute flour for corn and not advise me as I waited 20 feet away. He then said, “ You have to go to Chipotle.com to ask for a refund.” Turned around and walked away. What a joke. The table I waited at had food spilled on it, the floor was dirty…never set foot in there again.