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Brand Certified

Chipotle Mexican Grill

3.4
(1,312 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1360 Mount Hope Ave, Rochester, NY
14620, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1360 Mount Hope Ave in Rochester, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
1,312 reviews
5 stars
524
4 stars
250
3 stars
137
2 stars
81
1 star
320
  • JG
    Josh G
    Aug 13, 2026
    1.0
    The SLOWEST CHIPOTLE OF ALL TIME. 4 people in front of people and it took 25 minutes. The “GM” stood there next to the cashier and literally put bowls in a bag doing nothing. And they were stingeyyyy with the double chicken. Never going back
  • LL
    Lydia
    Aug 13, 2026
    1.0
    Truly disgusted… while in line, I watch the young Asian kid serve everyone. My niece and I are still waiting to be served while he goes and begins to wipe tables down… There is only 1 person sitting to eat. When I asked when can we be served he states we are short staffed and there will be a 5-10 minute wait. Why are you wiping CLEAN tables down when you could easily served us. Ams no there was no one behind us.
  • CZ
    Catherine Zhang
    Aug 10, 2026
    1.0
    Small portions and mean cashier :(
  • PF
    Patrick Flaitz
    Aug 3, 2026
    1.0
    You cannot order at the counter. Only filling orders placed online.
  • EE
    Em
    Jul 25, 2026
    1.0
    Food quality is disappointing and underwhelming. The chicken was dry and overcooked, very tough to chew through. And many pieces of the rice are always undercooked and hard. Having ordered here a few times already to give several chances to, I will not be recommending or ordering from this location anymore as the quality is consistently inconsistent and poor. If they had better quality food that wasn’t undercooked and overcooked/dry, I’d definitely keep ordering from here, however that’s sadly not the case with this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle University of Rochester serve?

Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with real ingredients and responsibly sourced produce.

What are the operating hours of Chipotle University of Rochester?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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