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Brand Certified

Chipotle Mexican Grill

3.5
(1,843 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Chipotle Mexican Grill
1847 W Ridge Rd, Rochester, NY
14615, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1847 W Ridge Rd in Rochester, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
1,843 reviews
5 stars
736
4 stars
353
3 stars
193
2 stars
141
1 star
420
  • CW
    Cierra Walker
    Aug 23, 2026
    1.0
    I hate to be a nasty person! but yall need to do better i ordered my food on doordash got my food and it’s just wet lettuce slop and veggies smh I didn’t get the rice I asked for ,corn, beans , cheese nothing ! if you don’t like your job go home ! This isn’t the first time my order didn’t meet my standards do better ! I wouldn’t even feed this to my dog
  • RG
    Ryan Gregoire
    Aug 21, 2026
    1.0
    Genuinely the worst place on the planet. These guys suck at making chipotle legit why would it take them an hour to make 8 orders? I’m a moron and I could do 8 orders in quicker time. We need to replace this dump with like a Dunkin’ Donuts or something.
  • TT
    Tylik
    Aug 20, 2026
    1.0
    They allowed someone to do a catering order in person with 20+ people waiting in line, and they only had one person serving them with 5 people dealing with online orders. terrible management.
  • CB
    Colton Brockway
    Aug 17, 2026
    1.0
    I waited 30+ minutes for my order PAST the pickup time in the app and also was told that they did not have cheese available. They told me it’s because the store was delayed to open, but another guy said he’d been waiting here since noon for his order. This was at 1:30pm. Can my order be compensated or refunded? I missed my whole lunch break waiting for my food that I didn’t even get to eat.
  • GW
    Goddess Adana Wine
    Aug 12, 2026
    1.0
    My experience at Chipotle on 8/12 around 4 PM was extremely disappointing. The employee working the front had a very rude and unwelcoming attitude. I felt like I was bothering him just by asking for extra of something, and the way he handled my bowl made me feel uncomfortable. He slid my bowl down the counter as if I was annoying him, and my bowl was actually bent and out of shape when I received it. Customer service should make customers feel respected, not like they are inconveniencing the staff. His facial expressions and overall attitude came across as if he genuinely did not want to be there or interact with customers. African-American, young guy! I don’t know his name, but management should know who was working the front around 4 PM on 8/12. I strongly recommend some customer-service training for the entire crew. Unfortunately, after this experience, you’ve lost me as a customer. I hope management takes this feedback seriously and addresses the issue. Definitely calling CORPORATE

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Greece, NY offer?

Chipotle Mexican Grill offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill located at 1847 W Ridge Rd, Rochester, NY?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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