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Chick-fil-A

4.3
(2,152 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Rochester Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
100 Marketplace Dr Ste 200, Rochester, NY
14623, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 100 Marketplace Dr Ste 200 in Rochester, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
2,152 reviews
5 stars
1,424
4 stars
381
3 stars
126
2 stars
68
1 star
153
  • BD
    Barb Disalvo
    4 days ago
    4.0
    Long line at lunch time. Food was good. Service was good.
  • ML
    Madison Leigh
    Sep 23, 2026
    1.0
    I’m extremely disappointed with the customer service I received this morning. I was already in the breakfast drive-thru line before 10:30 and was waiting while the employee took another customer’s order, which was taking quite a while. When it was finally my turn, it was right around 10:30 and I was told I could no longer order breakfast because they had switched over to lunch. What made it even more frustrating was that I literally heard the customer next to me, who was there at the SAME TIME as me, being allowed to order breakfast. Then, while I was speaking with the employee about it, someone came outside and physically changed the menu over. So clearly, I had been sitting there while the breakfast menu was still up, but because their line took too long, I was the one who was denied breakfast when there was only 2 of us in line. I understand that breakfast ends at a certain time, but if customers are already in your drive-thru line before the cutoff, especially when the delay is caused by how long it takes to get through the line, there should be some consistency and common sense. Allowing one customer to order breakfast and then denying another customer who was there at the same time is unfair and feels like terrible customer service. It wasn’t even just about the breakfast at that point it was the way the situation was handled. Very disappointing experience, especially from Chick-fil-A, where I normally expect much better customer service.
  • PP
    Peg
    Sep 22, 2026
    4.0
    We got the correct entries but not the right dressings They looked similar, hugh difference in calories We both took a rew bites then realized the difference 200 compared to 25 I asked for no red pepper topping but got them anyway It was also after 2 so not busy? Service is usually better
  • JB
    jacob burgett
    Sep 19, 2026
    1.0
    We arrived around 10:20am on a Saturday to get some breakfast. Upon getting to the ordering kiosk in the drive thru, the employee informed us they were out of hash browns. This made the trip much worse already as the hash browns are our kids favorites. We ordered anyways, and the food was ok. They forgot to give us the breakfast salsa we asked for. I forgot to order a chicken and waffle thing one of my kids asked for and when going inside, the employee (at 10:32am) informed me it's lunch time and that the chicken and waffle lunch sandwich is around 3 dollars more than the breakfast one but he could not explain the difference. Also, he seemed new as he didn't know where the breakfast salsa was. Overall one of my worst experiences at Chick fila.
  • LC
    libra chen
    Sep 12, 2026
    1.0
    Found out something weird on the chicken today, they popped! I Google searched…, “fly eggs”😬😬😥. I don’t know how to describe the feeling🤮…

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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