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Arby's

3.6
(1,541 reviews)

Business Details

961 Ridge Rd W, Rochester, NY
14615-2832, United States
(585) 663-6125

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
961 Ridge Rd W, Rochester, NY
14615-2832, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.6
1,541 reviews
5 stars
595
4 stars
374
3 stars
223
2 stars
119
1 star
230
  • LP
    Lisa Potter
    Sep 23, 2026
    4.0
    Steak pieces were awesome
  • RT
    Ryan T
    Sep 14, 2026
    1.0
    This location use to be great. But the last 3 times I ordered,, I got someone else's order. Doesn't matter if it was delivered by doordash or if I picked up my order in person. The order I get isn't what I ordered.
  • BB
    bsidb
    Sep 12, 2026
    2.0
    The steak nuggets were dry and expensive, curly fries were great, the condiments pumps were empty, the back door was locked, the bathroom was out of wiping paper, 6 minutes after placing order manager calls back obout it and the reply was " i been made that" and was another 4 minute wait ,oh she did give me, without mention, free turnover
  • CC
    Chris Campbell
    Sep 5, 2026
    1.0
    The worst Arby's I have ever been to employs are lazy and rude and the make you pull up to get your food so the timer stops i will never go here again never
  • JL
    James Lynch
    Sep 3, 2026
    1.0
    I'm fed up! Arby's sent text today "FREE Sandwich" for being a Rewards member...I drove a few miles to Arby's, opened the app via the text and NO FREE SANDWICH Reward! Employees were clueless! I left without making any purchase and going to contact Arby's customer service for explanation of this debacle...Angry customer here 😡 I had to get 4-digit code to sign into the phone app after entering my email and password too! Arby's app sucks,and I'll be eating elsewhere as a result!

Brand Certified Facts from Arby's

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Certified October 04, 2026Yext Knowledge Graph
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