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Brand Certified

Arby's

3.6
(1,531 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
961 Ridge Rd W, Rochester, NY
14615, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.6
1,531 reviews
5 stars
592
4 stars
372
3 stars
222
2 stars
118
1 star
227
  • AJ
    Autumn Jean
    Jul 23, 2026
    5.0
    We came through the drive through and got double beef and cheddar sandwich, a Ruben (shown in the picture) a buffalo chicken slider and regular slider and a jamocha shake which if you haven’t tried one yet they are the best shake you’ll ever get! The food and everything was done in less than a minute and everything was steaming hot fresh out the fryer !!
  • WR
    Wendy Rogers
    Jul 8, 2026
    2.0
    I try to find the good in everything but I've decided enough is enough. Their motto is We have the meats! They should try putting them on their sandwiches. I ordered the new Angus beef and 1/4 of it was bread. The rest was barely covered. My curly fries were bits and pieces. The only thing done right was the potato cakes. I tried accessing their survey but it didn't work. I won't go back.
  • A7
    AMarie 76
    Jun 25, 2026
    1.0
    Ordered through Door Dash and the store sent him off with the wrong order even after he told them he didn’t think that was the right order. They told him that’s their only online order and sent him on his way. Dashers now on his way back. Tried calling the store and got a message saying there’s no one there to answer my call and hung up. Terribly run business.Oh and I called the store to let them know the Dasher was coming back but all I got as a recording saying there’s no one there to take the call and hangs up. Super frustrating moreso because I’m HANGRY.
  • LJ
    Lezada Johnson
    Jun 20, 2026
    1.0
    Food is nothing like advertising!
  • RD
    Roberta Dubois
    Jun 16, 2026
    5.0
    Nicest young man at the counter He was serving with

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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