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Dunkin' Zero
Brand Certified

Dunkin'

2.0
(61 reviews)

Business Details

(315) 858-6098
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richfield Springs, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
3158 State Highway Rt 20, Richfield Springs, NY
13439, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Reviews

2.0
61 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
4
1 star
42
  • AD
    alexis douglas
    6 days ago
    1.0
    The slowest dunkin ever! Seriously need improvements in urgency. If you don’t want to be at work, go to a different job.
  • MM
    Martha
    Aug 23, 2026
    1.0
    Waited 20 minutes for a mobile order that was ordered 25 minutes before getting there got a bacon egg and cheese on a plain bagel and they put it on a croissant and sat there while they looked for my drink that I could see sitting right infront of me after they almost forgot about it I had to ask for it
  • AE
    Amanda Edwards
    Aug 8, 2026
    1.0
    Slowest Dunkin I’ve ever been to. they were rude to the customer in front of me when he asked about his order since we were all waiting over 20 minutes for our food. I ordered 1 breakfast sandwich and it took 20 minutes
  • MG
    Mary Gordon
    Jul 10, 2026
    1.0
    Went through the drive thru and the system didn’t work. After waiting on line I pull up to the window and the girl asked what I ordered and I told her that I hadn’t ordered because my car never registered. She said I can’t take your order here. I said I just want a cup of coffee, she was annoyed, rolled her eyes and was nasty to me. I told her to forget it. Horrible customer service, horrible girl with no skills. Duncin you have to train your people to have better customer service. Parents you have to train your children to have manners.
  • AS
    Alyssa Santos-Stanton
    Jul 7, 2026
    5.0
    I went to the drive-through on 7/7 around 8:30 in the morning. Come to find out that there was only one person working. I patiently waited in line because I was hungry and I needed food and it only took about 15 minutes for her to get through the line when I arrived. There were about four cars in front of me and probably three other people on the other side of the drive-through, she says at the speaker that she apologizes, but there was only one person working. I apologize to her and showed her kindness. She did amazing this one person was able to get all those cars, food and drinks as they needed with a kind voice and a smile On her face. I know some people were probably very upset about the wait, but it is a new business new employees and for what it’s worth this one employee did a fantastic job. I wish I caught her name.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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