Location.com logo
Brand Certified

McDonald's

3.6
(909 reviews)

Business Details

171 Market St, Potsdam, NY
13676, United States
(315) 265-6890
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
171 Market St, Potsdam, NY
13676, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 171 Market St in Potsdam, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
909 reviews
5 stars
347
4 stars
208
3 stars
162
2 stars
68
1 star
124
  • ER
    Erica Russell
    5 days ago
    3.0
    Always check your order at the drive-through. It is wrong about 70% of the time. It isn't small mistakes like a forgot ketchup packet. Its actual items I pay for missing. You can call so they can make it right next time but then you go and no one ever remembers what the situation is. The staff is ok but it depends heavily on the time of day you go.
  • JL
    Jake Lamphere
    Aug 15, 2026
    1.0
    To start with the person that we payed at the register didnt know how to use the register and they screwed up out order incredibly with only 4 nuggets in my 6 pc order 4 things of apple slices and only got 3, frys were hard, nuggets tasted like the cheifs dirty gym socks service was terrible idk how they haven't got fired or closed down yet
  • SS
    St.LawB.A.R
    Jul 21, 2026
    1.0
    Don’t ask for substitutions , don’t ask for your order to be corrected, don’t ask for anything because you will be met with disrespect and employees that loudly complain about doing their job . They often fudge speed of service times by saying an order is complete before it is or will ask to park you despite literally no one being in the drive thru but yourself.
  • EE
    Eliza
    Jul 15, 2026
    1.0
    Went to the drive through around 8:50pm. Drove right up to lane 2. No one greeted over the speaker for 4-5 minutes, while watching 2 cars order and drive forward in lane 1. I then backed up and went into lane 1 because there were no other cars and I assumed the #2 speaker broke. One man greeted me, I told him I had been waiting and that I thought the other speaker was broken. Suddenly another man started yelling at me over the speaker, it was SO aggressive. I told him I wasn't trying to cause a problem I just thought it was broken but he escalated. I asked him for his name, he refused. I asked for a manager a female voice then came on and told me his name was Michael. She informed me they had two call ins and it’s been hard understaffed and she was sorry. I understood that. But with how hostile and aggressive Michael was there was no chance I was going to place my order, who knows what he would’ve don’t to my order after lashing out like that. I hope management considers discipline for the inappropriate outburst. I would’ve been reasonable for them to say the same thing the female manager said because we can’t control being short staffed but you can control how you speak to people. I would give this experience 0/10, I immediately drove to Taco Bell because I couldn’t order after being screamed at for asking a question.
  • RF
    Rico F
    Jun 24, 2026
    1.0
    Never ever and I promise you ever will I ever order from this McDonald's again 45 minutes I waited and nobody even came up to me I placed an online order wet inside and everybody walk by me like I wasn't there this is the second time in a week that they have messed up my order I order for convenience and this is the least convenient place I've ever been to all the employees are rude 0 especially the morning manager if I could give this place -30 Stars I would

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Potsdam, NY?

McDonald's in Potsdam, NY is open daily from 5:00 AM to 2:00 AM, with extended drive-thru hours on Fridays until 4:00 AM and all day Saturday (midnight to 11:59 PM).

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: