Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Joselle was absolutely horrible to my sister when she was asking about her food allergies. This is something in the food industry that needs extra training. Disappointing that instead of reassuring their customers that their allergies are being taken seriously, their staff was rude and dismissive over it. Please take this as a lesson to provide better training to your people and please get rid of people like Joselle if they choose to not care about our family with allergies. They don’t belong working in the food industry.
JJ
Jessica Taki (Jessica)
Apr 29, 2026
1.0
I had a very unpleasant experience at this place today. I arrived around 12:45 PM and was helped by a middle-aged front desk staff member named Angela. Her attitude was extremely rude and unprofessional from the beginning.
She kept a cold expression the entire time and didn’t smile at all. Even when I was clearly ready to order and called for her, I still had to wait a long time before she came to the register. The whole process felt unnecessarily slow and very unfriendly.
When I was placing my order, she showed clear impatience, spoke in a dismissive tone, and made me feel very uncomfortable. On top of that, the service was surprisingly slow despite it not being extremely busy at the time.
What shocked me the most was that she even asked me for a tip, which felt completely inappropriate given her attitude and the level of service provided.
Overall, the attitude was unbelievably bad. This was a very disappointing experience, and I will definitely not be coming back again.
SS
Shelby Samuel
Apr 20, 2026
4.0
We were greeted with a warm smile by Angela and the customer service was beyond amazing. The food honestly speaks for itself. It was made not only in a timely manner, but just the way we ordered it. It came out hot and fresh. The tables, condiment and drink area, and the whole restaurant was clean and well kept as well. I am definitely coming back here!
AT
akane tuan
Apr 10, 2026
5.0
The service is amazing and the servers are genuinely amazing with a smile to brighten my day
BC
Becca Co.Carvalho
Apr 3, 2026
5.0
Food is always saucy 👌. Angie is a sweetheart! It’s always a pleasure
What type of restaurant is Smashburger in Port Washington?
Smashburger is a leading fast-casual burger restaurant known for its handcrafted smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Port Washington?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger in Port Washington offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout options. Delivery is available from 11:00 AM to 9:30 PM every day.
Can I order food ahead from Smashburger?
Yes, Smashburger provides an order and pay ahead service through their website and app for faster pickup.
Is Smashburger in Port Washington wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Smashburger serve vegetarian and breakfast options?
Yes, Smashburger serves vegetarian dishes and offers breakfast, lunch, and dinner menus.
Is Smashburger family-friendly and do they have a kids' menu?
Yes, Smashburger welcomes families and has a children's menu as well as high chairs available.
Which nearby places can I visit before or after dining at Smashburger?
Nearby, you can visit Rio Party and Candy Supplies for party needs, or The Little Gym for gymnastics and fitness activities, providing entertainment options before or after your meal.
Are there other dining options near Smashburger in Port Washington?
Yes, nearby you will find Ichiddo Ramen and Ikedo Ramen offering Japanese cuisine if you seek alternative dining experiences.
What services are available close to Smashburger that might be convenient for customers?
Customers can access Western Union for money transfer services, Rite Aid for pharmacy and convenience needs, and Valley Bank for financial services near Smashburger.
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