Dunkin'

Reviews

• AE

  Amanda Esteves

  1 day ago
  1.0
  Super rude at the drive thru
• SR

  Sandy Rawa

  May 9, 2026
  4.0
  Lately when I go through the drive thru it takes longer than normal. Service is usually good. I enjoy the specialty drinks. They change monthly which is a nice change.
• AL

  Alysia Lyons

  Apr 28, 2026
  1.0
  I pulled through the drive thru around 5:30 pm today and sat for about 4-5 mins before pulling off thinking they had closed early just to see two girls inside avoiding the window when I drove past, mind you they were not busy at all. Empty parking lot and no line at the drive thru. I pulled back around and waited another 5 mins to see if someone would check in on the drive thru, eventually someone did. I thought maybe the girl was training when she typed my order in wrong and saw them working to fix it when I pulled up to the window. I didn’t judge and wasn’t rude about it. I actually didn’t even bring it up because it was resolved before she asked for my payment. When my food was handed to me I was even polite enough to smile and say “thank you, have a nice evening.” Just for her to abruptly turn around and whisper to the other girl. Now this next thing is what made me make this review because normally an interaction like that I would just let go and not let it bother me…. I ordered a plain, toasted bagel with extra strawberry cream cheese. What I received in the bag was a plain toasted bagel with a container of strawberry cream cheese. So I thought okay maybe this is the extra on the side? Nope. There wasn’t even cream cheese on the bagel. Just a literal plain bagel, toasted with a container of strawberry cream cheese on the side, no extra. The other item was avocado toast with everything bagel seasoning. I got an un toasted slice of bread with avocado spread but no seasoning. Maybe it’s because I’m pregnant and really wanted what I ordered and didn’t get it the way it was supposed to come and even treated these girls respectfully and kindly to the very end… but I was very disappointed and wasted my money! The shittiest service ever experience all the way through! I’ll never go back again!
• II

  iMarco

  Apr 13, 2026
  1.0
  Thanks to Crystal, this was easily one of the most frustrating drive-thru experiences I’ve had—and the worst part is, they weren’t even busy. I pulled up just trying to grab a donut for my kid, who specifically asked for something with rainbow colors. I asked a simple question about it, and when I was told the options were strawberry, chocolate, or vanilla, I followed up with a completely reasonable question: is that the filling, or is it a glaze on the outside? That’s it. A normal question from someone who doesn’t order donuts every day. Crystal on the intercom responded like I had just inconvenienced her entire day. Her tone immediately turned short, irritated, and borderline rude, like answering a basic question was too much to ask. Instead of just explaining it like a normal person, she made it very clear she was annoyed that I even asked. It was completely unnecessary—especially considering there was no line and no rush. There was zero reason for that kind of attitude. Honestly, I was so put off that I almost drove away right then and there. The only reason I didn’t is because I didn’t want to deal with my kid having a meltdown over a donut. That’s the only reason they got my business at all. If you’re working in customer service, answering simple questions with a little patience is the bare minimum. Not everyone is going to know your menu inside and out, and they shouldn’t be made to feel like a burden for asking. If you’re trying to have a good morning, skip this place. And if you’re already having a bad one, definitely avoid it—because the attitude here will only make it worse. Won’t be coming back.
• JS

  Jessica Sheppard

  Mar 27, 2026
  1.0
  I've been coming here faithfully for years. Not only for myself, but to grab my coworkers treats on Fridays. Past few visits the atmosphere has been full of attitude. Drinks are made and just set on counter. No orders are ever called out anymore and people are left standing to guess what is what. Today was yet another disappointment. Left standing waiting for a simple hot coffee because the girl with the painted eyebrows ( I believe named Brittany) decided to put the sticker on my cup, set it down, and go on to make 10 other drinks while leaving me standing for 10 plus minutes. Not until I asked for my coffee did someone make it for me while Brittany just muttered off with attitude. Hopefully things change for the better soon. Just disappointing overall