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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(406 reviews)

Business Details

1802 Penfield Rd, Penfield, NY
14526, United States
(585) 586-1520
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Penfield, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1802 Penfield Rd, Penfield, NY
14526, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1802 Penfield Rd in Penfield, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
406 reviews
5 stars
209
4 stars
98
3 stars
32
2 stars
26
1 star
41
  • SR
    Stacy Romaine
    Aug 11, 2026
    5.0
    This is pretty much your typical Dunkin - I stop here on our way back from appointments with my adult autistic son, as it is his favorite place to get a snack. The counter staff are always friendly and patient with him as he orders, and it’s always been very clean whenever we go in.
  • SM
    skylar mckenzie
    Jun 14, 2026
    1.0
    Honestly the rudest experience I’ve ever had. I normally don’t even write reviews. The girl screamed at me in the drive through because of a siren. And then I get to the window and she looks at me in the face and makes an awful face and laughs… I had to ask if she was okay because I was so taken a back. Honestly deserved to be fired. You don’t treat people let alone customers that way. Trashy. Girl with the poofy hair. Not the two white girls she was working with.
  • AE
    Amanda Esteves
    May 19, 2026
    1.0
    Super rude at the drive thru
  • SR
    Sandy Rawa
    May 9, 2026
    4.0
    Lately when I go through the drive thru it takes longer than normal. Service is usually good. I enjoy the specialty drinks. They change monthly which is a nice change.
  • AL
    Alysia Lyons
    Apr 28, 2026
    1.0
    I pulled through the drive thru around 5:30 pm today and sat for about 4-5 mins before pulling off thinking they had closed early just to see two girls inside avoiding the window when I drove past, mind you they were not busy at all. Empty parking lot and no line at the drive thru. I pulled back around and waited another 5 mins to see if someone would check in on the drive thru, eventually someone did. I thought maybe the girl was training when she typed my order in wrong and saw them working to fix it when I pulled up to the window. I didn’t judge and wasn’t rude about it. I actually didn’t even bring it up because it was resolved before she asked for my payment. When my food was handed to me I was even polite enough to smile and say “thank you, have a nice evening.” Just for her to abruptly turn around and whisper to the other girl. Now this next thing is what made me make this review because normally an interaction like that I would just let go and not let it bother me…. I ordered a plain, toasted bagel with extra strawberry cream cheese. What I received in the bag was a plain toasted bagel with a container of strawberry cream cheese. So I thought okay maybe this is the extra on the side? Nope. There wasn’t even cream cheese on the bagel. Just a literal plain bagel, toasted with a container of strawberry cream cheese on the side, no extra. The other item was avocado toast with everything bagel seasoning. I got an un toasted slice of bread with avocado spread but no seasoning. Maybe it’s because I’m pregnant and really wanted what I ordered and didn’t get it the way it was supposed to come and even treated these girls respectfully and kindly to the very end… but I was very disappointed and wasted my money! The shittiest service ever experience all the way through! I’ll never go back again!

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Certified August 16, 2026Yext Knowledge Graph
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