This profile is uncertified and using publicly sourced data
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Business Details
About
American RestaurantBar & GrillBrunch RestaurantCatererCocktail LoungeRestaurant
Located in one of the oldest commercial buildings on Main Street Patchogue, Shands General is a chef-driven seasonal brasserie named Newsday's Best New Restaurant of 2024 and one of Long Island's Top 50. We celebrate local proteins and produce from around Long Island with a menu that changes with the seasons — housemade pastas and dishes built around the best ingredients available right now. Our cocktail program is crafted by Long Island's two-time defending Bartender League champions, alongside a rotating wine list and curated beer selection. Three private event spaces available for groups of 30 to 175 guests. Off-premise catering across Suffolk County. A place for any occasion — lunch, dinner, brunch, happy hour, or celebrations.
Location
Hours
Monday4:00 PM - 9:00 PM
TuesdayClosed
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday10:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.