McDonald's

Reviews

• MH

  Mahirah Hoque

  5 days ago
  2.0
  Usually I come to this location at night and everything is fine. The workers are normally sweet and I’ve never really had an issue before, which is why this experience stood out so much. On Thursday around 7 PM, I went through the drive-thru to get ice cream and cookies. First off, I was already confused because the website/app clearly offers single cookies or smaller cookie options, but this location said they only sell the 3-pack. Whatever, not a huge deal, we bought it anyway. The issue started at the window. I politely asked the employee if I could get one of the plain black containers from the breakfast trays because we wanted to put the ice cream in it. The employee helping us, Natalie, looked at me like I was speaking another language. She seemed completely confused even after I explained it multiple times. I ended up asking another worker in the back because I genuinely felt like we weren’t understanding each other. The second worker immediately knew what I was talking about and explained it to Natalie. Instead of just handing it to us, Natalie told us to pull forward and wait. Meanwhile the ice cream is literally melting while we’re sitting there waiting for something that should’ve taken two seconds. Then on top of that, we had asked for spoons THREE separate times. Once when placing the order, once at the first window, and again at the pickup window. Natalie finally came outside with the container and still forgot the spoons. When we reminded her, she rolled her eyes and said, “Oh my gosh, you should’ve told me before.” Except we literally DID tell you before. Multiple times. That attitude was unnecessary. I understand people have bad days, but there’s no reason to act annoyed at customers for asking for things that were already requested several times. Especially when every other experience I’ve had here has been good. This review is specifically because of the customer service from Natalie. Everyone else I’ve interacted with at this location has usually been kind and helpful. Hopefully this was just a one-time thing because if I have another experience like this, I definitely won’t be returning.
• RM

  Ray Martinez

  May 7, 2026
  3.0
  This McDonald's is a hit or miss. Either the order is correct or completely wrong. Recently I've noticed that they have been shorting on the fries and drinks and not by a bit. It's to the point where I've had to ask them to fill my fries and drink.
• KS

  Kery Saini

  Apr 20, 2026
  5.0
  Delicious spicy 🌶️ chicken 🍗 Wraps
• HH

  hotbug911

  Apr 15, 2026
  1.0
  Want my money? Stop forgetting my drink, then.
• DS

  david sanchez

  Apr 15, 2026
  2.0
  On several time I saw people bring dogs inside the restaurant and the line most of the time is long the workers pile all the orders on a inside table for to long instead of calling the order numbers when it is completed instead of placing on a table u til several orders is completed.

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