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McDonald's

3.6
(2,001 reviews)

Business Details

75-50 Liberty Ave, Ozone Park, NY
11416, United States
(718) 845-1010
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
75-50 Liberty Ave, Ozone Park, NY
11416, United States

Hours

Monday6:30 AM - 12:00 AM
Tuesday6:30 AM - 12:00 AM
Wednesday6:30 AM - 12:00 AM
Thursday6:30 AM - 4:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 75-50 Liberty Ave in Ozone Park, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,001 reviews
5 stars
786
4 stars
420
3 stars
289
2 stars
139
1 star
367
  • PE
    Pablo Escobar
    Jun 22, 2026
    1.0
    I am extremely dissatisfied with the customer service I received from Manager Rosa. During my visit, I approached her with a concern and expected a professional explanation or assistance. Instead, she was rude, dismissive, and displayed a very poor attitude throughout the interaction. What concerned me most was her lack of willingness to listen or explain the situation. As a manager, it is important to address customer questions and complaints with professionalism, patience, and respect. Unfortunately, Rosa showed none of those qualities during our interaction. A management position requires strong communication skills, customer service, and the ability to handle concerns appropriately. Based on my experience, Rosa's behavior was unprofessional and unethical, and it left me feeling that my concerns did not matter. Employees in leadership roles should set a positive example and create a welcoming environment for customers, not make them feel ignored or disrespected. I hope this feedback is taken seriously and that appropriate coaching or corrective action is provided to ensure other customers do not have a similar experience.
  • ML
    Michelle Luv
    Jun 18, 2026
    4.0
    They always say to wait on the street for the food. But food is always fresh and staff is nice.
  • SJ
    Shoaib Janjua
    Jun 9, 2026
    5.0
    Love it
  • AP
    aberi pori
    Jun 6, 2026
    1.0
    !!! WARNING !!! They will tow your car even if you bought the food and went to use their restroom.
  • MH
    Mahirah Hoque
    May 15, 2026
    2.0
    Usually I come to this location at night and everything is fine. The workers are normally sweet and I’ve never really had an issue before, which is why this experience stood out so much. On Thursday around 7 PM, I went through the drive-thru to get ice cream and cookies. First off, I was already confused because the website/app clearly offers single cookies or smaller cookie options, but this location said they only sell the 3-pack. Whatever, not a huge deal, we bought it anyway. The issue started at the window. I politely asked the employee if I could get one of the plain black containers from the breakfast trays because we wanted to put the ice cream in it. The employee helping us, Natalie, looked at me like I was speaking another language. She seemed completely confused even after I explained it multiple times. I ended up asking another worker in the back because I genuinely felt like we weren’t understanding each other. The second worker immediately knew what I was talking about and explained it to Natalie. Instead of just handing it to us, Natalie told us to pull forward and wait. Meanwhile the ice cream is literally melting while we’re sitting there waiting for something that should’ve taken two seconds. Then on top of that, we had asked for spoons THREE separate times. Once when placing the order, once at the first window, and again at the pickup window. Natalie finally came outside with the container and still forgot the spoons. When we reminded her, she rolled her eyes and said, “Oh my gosh, you should’ve told me before.” Except we literally DID tell you before. Multiple times. That attitude was unnecessary. I understand people have bad days, but there’s no reason to act annoyed at customers for asking for things that were already requested several times. Especially when every other experience I’ve had here has been good. This review is specifically because of the customer service from Natalie. Everyone else I’ve interacted with at this location has usually been kind and helpful. Hopefully this was just a one-time thing because if I have another experience like this, I definitely won’t be returning.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Ozone Park is open from 6:30 AM to midnight Monday through Thursday, with extended hours on Friday and Saturday, operating almost 24 hours, and Sunday from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it offers drive-thru service. Drive-thru is open from 6:30 AM to midnight Monday through Wednesday, extended hours Thursday until 4:00 AM, 24 hours Friday and Saturday, and Sunday from 4:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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