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McDonald's

3.4
(2,263 reviews)

Business Details

3806 Brewerton Rd, North Syracuse, NY
13212, United States
(315) 458-1600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3806 Brewerton Rd, North Syracuse, NY
13212, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3806 Brewerton Rd in North Syracuse, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,263 reviews
5 stars
772
4 stars
480
3 stars
408
2 stars
199
1 star
404
  • CC
    Craig Conrad
    Jul 3, 2026
    1.0
    Waited about 6 minutes before anyone came to take out order. Then waited nearly 12 minutes to get the order. The last 6 of those had one sandwich and two fries sitting in the tray awaiting the second sandwich. So, when they delivered the tray, the fries were cold, it was missing the salt we had asked for, and the requested unsweetened tea was sweet. Unable to get anyone's attention, I ate the cold fries and drank half the tea. Then I got one's attention and asked them to dump the tea and give me the unsweetened tea I had ordered. They told me there are no refills on tea! So, not a good experience. Do not go here.
  • TC
    Toni Ciarfella
    Jul 2, 2026
    5.0
    We had a pretty big order this morning, so I wasn't shocked there was a mistake. It happens. What stood out was the woman upfront Ashley. She didn't make excuses or try to blame anyone. She apologized, fixed everything right away, and was genuinely kind the whole time. She was friendly, made me laugh, and turned what could've been a frustrating morning into a great experience. She was also nice to other customers around me as she was running around like crazy. Customer service like that is hard to find these days. Ashley is a keeper. Thanks again!
  • KS
    Kristin Ann Schreib
    Jun 28, 2026
    1.0
    I observed the cook walking back to the grill after his "brake". He not only was dressed like a complete slob but I didn't see him wash his hands, put on gloves or a hat or hair net. When I pointed it out to the so called manager she gave me an "who cares" attitude. Me and 4 other customers immediately walked out. Absolutely disgusted. That is not how you run a food service business. I don't care if it's fast food....it should be shut down for health code violations. NASTY
  • JS
    John Smith
    Jun 22, 2026
    1.0
    They don’t even deserve one star. As a former McDonald’s employee, the incompetency at this location is astounding. Three times in June they messed up my order for my kids, which is the same, easy order every time. Nuggets, fries, and a plain burger. How hard of an order is this to process and place? Yet the last three times I place this simple $10 order, I got—all three times—the wrong order. The most recent time I got two burgers with all the fixins. As if a child who only eats a plain burger wants ketchup, mustard, onions, and pickles. I pulled back around and gave the two burgers with all the fixins back to the same guy at the payment window and he did not offer to refund my purchase for two burgers when I ordered just one, then I handed the two burgers to him, explaining that I asked for a plain burger. I pull ahead and wait five minutes at the window where food is handed to you only to be given a huge bag with someone else’s order and then said, “I’m sorry,” which no one said to me ANY TIME my order has been jacked up, “I just need one plain burger.” Guess what I am given?! A bag with two burgers with all the fixins AGAIN. That’s it. I’m done. Never again. I gave them THREE chances this month—more than reasonable. The franchise owner, management, and workers should all know what a disgrace they are. And again, this is coming from a former shift leader who once helped manage a great store with a great owner, manager, etc. Close up. Why stay open when you have incompetent, unapologetic staff?!
  • JB
    Jennifer Burdick
    Jun 19, 2026
    1.0
    Sat 10 minutes waiting on food.... when the ding bat at the window finally took the order she never allowed me to use my mobile rewards, got to the window asked if I could please use my rewards she tells me she asked.... no ma'am ya didn't. Asked to make sure there was jelly and butter in the bag, got none, and the biscuit was cold and hard as a rock. Never again and to the dig bat at the window, do better....

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 3806 Brewerton Rd?

McDonald's at 3806 Brewerton Rd is open from 5:00 AM to 11:00 PM Monday through Sunday.

Is the McDonald's location at 3806 Brewerton Rd open for delivery?

Yes, McDonald's offers delivery services every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

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