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McDonald's

3.2
(2,605 reviews)

Business Details

(716) 226-3054
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8320 Niagara Falls Blvd, Niagara Falls, NY
14304, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8320 Niagara Falls Blvd in Niagara Falls, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,605 reviews
5 stars
800
4 stars
478
3 stars
449
2 stars
252
1 star
626
  • SC
    Sav Cheverie
    5 days ago
    1.0
    One of the worst locations I’ve gotten food from. Something is always missing from my order. Whether it’s fries or an entire happy meal. Incompetent workers (makes sense). Fries taste like garbage as well. If you can go to a different location, definitely do. I don’t know what’s wrong with the people there or how hard it is to read a screen and put food in a bag, but like i said, I guess they work there for very clear reasons.
  • CG
    crafty g
    6 days ago
    1.0
    If I could give a 0 I would, 20mins for meal, got it wrong, over 5 mins to replace. Manager degrading and yelling and swearing at kitchen staff, 2 in kitchen 6-8 waiting for Kitchen, leaning on counter 2 on cell phones. None in uniforms. Then asked my an employee that the manager heard us say the “N” word and manager is asking us to leave or calling the police. Absolutely disgusting, poor service, poor food and now flat out lying about something we absolutely would never say in a million years!!!! Stay away!!! We are waiting on a call back from owner as we called corporate. Worst experience in my life!!!
  • AA
    Ayan Ahmad
    6 days ago
    1.0
    I ordered the Steak, Egg & Cheese Bagel for breakfast, and shortly after eating it, I became extremely sick. I spent the next three days feeling ill and threw up around 10 times. This was a really unpleasant experience, and I’m very disappointed. I understand that food-related illness can have different causes, but I hope McDonald’s takes this seriously and looks into the food quality and preparation at this location. I wouldn’t want anyone else to go through this.
  • MD
    Michelle DiTillio
    Oct 12, 2026
    1.0
    I ordered on the app because I like the deals on it. So I get to the speaker and I give my code. It took over 25 minutes to get the window to get my food, the girl had to ask me what my order was and she started to dig through bags that were piling up on the counter. Finally I get my large fries I go to grab one and start munching, Nope the fries were ice cold so when the girl came back to the window I told her the fries are cold, she took them and slammed the window. I watched her go by were you dump the fries to salt and dump some out and add a small scoop to the fry holder. Once again I told her the fries were cold she tried to tell me they were fresh. They definitely weren't fresh. So another worker came to the drive-thru window and asked me what was wrong so I explained. I asked a fresh batch of fries could be dropped and I'll park and come in to get them. He proceeded to tell me he can't do that. So I dumped the fries out my window. Sad u try and get fresh hot food and . Get an aditude and no fries. Some of these workers are nasty and just don't care.
  • SZ
    Sara Zielinski
    Oct 11, 2026
    1.0
    This has to be the worst McDonalds ever. If you order on the app just know you probably aren't getting your order or you will have to wait 20-40 minutes for it so plan for that. Its the same if you order at the kiosk. If you do order at the kiosk at this location note you will not get a receipt because the printing functionality is down on them at this location and it has been like that for months on end with no fix in sight. Drive thru line will cause you to waste a ton of gasoline, so don't use that either, it doesn't move. Its faster to find another nearby location, drive to it and get it from there. You will be standing in the pickup line, or should I say group forever. Almost everyone in there had been in the same group for over 20 minutes. I had the same issue with this place last year and this issue was never fixed. They simply don't serve pickup customers or pay any attention to the 15-20 people standing in a group by the pickup window (this is in the store). Worse yet my order was just sitting there on the counter for over 10 minutes at least, the food was in the bag and no one handed it to me because that's all I needed was an employee to hand it to me, when the employee finally came to the counter I pointed to the bag sitting right there and they did hand it to me. I guess I got lucky this time and I got my order faster than anyone else (I only had one item on the order so that's probably why). This is not the fault of the employees working they are doing the best they can, this is a timing, staffing and management issue, there should be someone to hand out pickup orders. This is not an issue with any other McDonald's store I have ever been to.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8320 Niagara Falls Blvd?

McDonald's at 8320 Niagara Falls Blvd is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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