Since 1972, the JetPort Restaurant has been proudly owned and operated by the Richner family. We’ve built our name on hearty meals, affordable prices, and warm hospitality.
Open daily for breakfast, lunch, and dinner, we’re located just minutes from Niagara Falls International Airport and the Fashion Outlets. Whether you’re a local or visiting the Falls, the JetPort is your trusted stop for classic comfort food.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.