I’ve had the standard course menu at several other Zuma locations and always enjoyed the experience, which made this visit especially disappointing.
From start to finish, dinner took over 3.5 hours!! due to what seemed like a severely backed-up kitchen. There were long delays between every course — with an especially frustrating 45 minute wait between the third and fourth courses. Service also appeared disorganized, as even getting water refills took a long time. We were also given the same course twice at one point.
The food itself was noticeably below the standard you’d expect from Zuma. One course was literally buttered corn on the cob, which felt incredibly underwhelming for a $150 tasting menu. Overall, the dishes lacked the quality and refinement I’ve experienced at other locations.
The only standout was the chocolate lava cake dessert, which was good. Even then, the accompanying fruit plate was disappointing: sour kiwis and grapes, underripe mango, and completely flavorless melon.
For the price point and Zuma’s reputation, this experience missed the mark in both execution and quality.
Stopped by recently and had a genuinely smooth experience overall. The staff was welcoming and helpful when I had a couple questions, and the place felt clean and well organized even during a busy period. There was a short wait, but everything moved efficiently and the atmosphere stayed comfortable throughout.
Came as a group of 5 and wanted to do the omakase. They wouldn't swap out one dish for two people who had an allergy. They also wouldn't let those two people do the more expensive omakase and the rest stick with the signature so that the other two could avoid ordering something they were allergic to. I don't really get this because instead we ordered a la carte and spent way less. It seems like bad business to give up $845 in omakase $ because you don't care about people's allergies.
The somm also brought over the wrong wine.
Food was meh and they served us refrigerated reheated corn.
Vibes were nice. Decor was nice too.
SO
Shola Oyewole
May 2, 2026
Dinner at Zuma New York delivered exactly what you want from a high-end night out—precision, energy, and just the right amount of indulgence—but the real story was upstairs.
The dining room set the tone: polished, buzzy, and dialed-in. The wagyu was melt-in-your-soul rich, the cod gyoza dumplings had that perfect balance of delicacy and umami punch, and every plate felt intentional—not just good, but crafted. You could tell the kitchen wasn’t just executing dishes, it was curating moments.
Then you hit the bar—and that’s where the night leveled up.
The upstairs bar wasn’t just lively, it was alive. A proper scene. The kind of place where the music hums, the lighting flatters, and the room feels like it knows it’s the place to be. The Sidecar cocktails? Elite. Crisp, balanced, dangerously easy to keep ordering. The kind of drink that quietly reminds you why classics became classics in the first place.
And the crowd—let’s talk about it.
Everyone understood the assignment. Fashion-forward, sharp, intentional. Leather jackets, statement pieces, clean silhouettes. It felt less like a random night out and more like a curated gathering of people who get it. You and Cookie fit right into that rhythm—effortless, but unmistakably part of the moment.
What makes Zuma hit isn’t just the food or the drinks—it’s the convergence. Culinary precision downstairs, electric social energy upstairs, and a crowd that elevates the whole experience.
Net: dinner was excellent… but the bar? That’s where the memory lives.
The food was great, the drinks were great, the vibe was AMAZING! You feel like you’re walking into a classy yet chill environment where there’s attention to detail in every aspect. The menus are focused while providing something for everyone. I’m a bourbon guy and I REALLY enjoyed their take on the old fashioned. The effort that goes into making the ice here is premium cocktail bar quality. My ice barely melted the entire time. You see them working large blocks of ice down to specific shapes by hand while you’re here.
Again, great food and drinks. Amazing vibes. I took my team out for dinner here as a group but saw others on dates, others celebrating and so on. All felt welcomed to have a great night. We enjoyed ourselves.