Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
This is supposed to be fast food. 30 minutes waiting for a burger and fries is unacceptable.
MJ
Myra Johnson
May 5, 2026
1.0
The service at this establishment was very disappointing. The staff member who assisted us came across as rude and unwelcoming, and at times responded to questions with visible frustration, including eye-rolling. While the cook did an excellent job and the food was well-prepared, the overall experience was negatively impacted by the poor level of service.
SE
Sean Kenin Elias-Reyes
Apr 29, 2026
1.0
Arrived at 10:15 on 4/29/26. They said they closed at 11 but they would not let me sit and eat there. I mentioned it was currently raining, to wish the lovely woman behind the counter, looked at me with a blank stare, and said “I know.” I love Smashburger, but this location should be closed if that’s the kind of service they provide. The absolute worst. At the very least, she should be let go. There are plenty of other options in the Times Square area.
DK
David Keogh
Apr 16, 2026
1.0
Absolutely awful for gluten free requirements.
They advertise a gluten free option for a $2 fee.
First burger - not gluten free!
Second burger - despite being told twice not to use the crispy fried onions as they’re not GF, they used them, even though they weren’t used on the first burger.
Third burger - no sauce….they literally couldn’t make a burger correctly. For all coeliacs, don’t trust them.
SD
Samasta Dinesh
Mar 27, 2026
1.0
I had a very disappointing experience here today. I ordered a double scorchin’ chicken smash burger from their menu and checked again with the cashier regarding the burger being chicken. When I got my order and took a bite into it I tasted something different. One of my friends confirmed that it was beef. I strictly do not eat beef and when I spoke to the guy who took my order, he said he would replace it and give me extra fries and a drink on the side. As replacement, he gave me a basic chicken burger which was not what I had ordered initially and forgot the drink. The entire experience was very unpleasant and I left the place very disappointed.
The burger itself was mediocre.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours of Smashburger?
Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 11:00 PM, and Friday to Saturday from 10:30 AM to midnight.
Does Smashburger provide delivery service and what are the delivery hours?
Yes, Smashburger offers delivery from 10:00 AM to 10:30 PM Monday to Thursday and Sunday, and from 11:00 AM to 11:30 PM on Friday and Saturday.
Can I order Smashburger food online?
Yes, you can order online via the Smashburger app or through their website using provided quick links for ordering and menu access.
Does Smashburger have seating and is it suitable for families?
Yes, Smashburger has seating available and welcomes families, including providing high chairs and a children's menu.
Is Smashburger accessible for wheelchair users?
Yes, Smashburger has wheelchair accessible entrances, parking, and restrooms.
Does Smashburger serve alcohol and coffee?
Yes, Smashburger serves alcohol, including beer, and also offers coffee.
Where is Smashburger located?
Smashburger is located at 669 8th Ave., New York, NY 10036, United States.
What nearby entertainment options are available close to Smashburger?
Near Smashburger, you can visit the Times Square Arts Center for theatre and comedy shows, the Payan Theatre cinema, or enjoy a karaoke night at Scaryoke @ Times Scare.
How can I get to Smashburger using public transit?
You can easily reach Smashburger via the 42nd Street Subway Station in New York City, which is nearby and convenient for public transit users.
What are some nearby dining options around Smashburger?
In addition to Smashburger, nearby dining options include Little Italy Pizza for authentic pizza and Warung Port Santai MDK, a local food stand for quick bites.
Brand Certified Facts from Smashburger
This information is certified by Smashburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: