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Papa Johns Pizza

3.4
(374 reviews)

Business Details

343 Grand Street, New York, NY
10002, United States
(212) 979-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in New York, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New York pizza for any occasion. Call us for pizza delivery in New York or stop by 343 Grand Street for carryout to order the best pizza in New York, along with breadsticks, wings, and more!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Papa Johns Pizza
343 Grand Street, New York, NY
10002, United States

Hours

Monday11:00 AM - 1:00 AM
Tuesday11:00 AM - 1:00 AM
Wednesday11:00 AM - 1:00 AM
Thursday11:00 AM - 1:00 AM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 1:00 AM

Reviews

3.4
374 reviews
5 stars
160
4 stars
56
3 stars
44
2 stars
13
1 star
101
  • JS
    Joan S
    4 days ago
    1.0
    Extremely disappointing and unpleasant experience at this Papa Johns location today. The customer service here has really gone downhill. One particular employee who took my order was extremely rude, dismissive, and disrespectful when I asked a simple question. His attitude was completely unacceptable. What concerned me even more was the way he handled my food. He opened my pizza box while talking, and I could clearly see saliva coming from his mouth as he spoke. I was extremely uncomfortable and concerned about the hygiene and safety of my food. Customers should never have to worry about whether their food has been contaminated because of an employee’s careless handling. At one point, the employees even laughed at the customer, which was incredibly disrespectful and unprofessional. I remember the employees who worked at this location in the past, and they treated customers with much more courtesy, respect, and professionalism. The difference is truly disappointing. This experience has seriously damaged my impression of this Papa Johns location. Management needs to pay much more attention to both customer service and basic food-handling hygiene. This kind of behavior tarnishes the reputation of the Papa Johns brand.
  • MS
    Manisha Shrestha
    Aug 14, 2026
    1.0
    Nasty service, rude to customers, unable to explain stuffs properly. Never go in there!!!!!!!
  • IY
    Ilan Y
    Jul 28, 2026
    1.0
    Extremely disappointed. I placed an order during the Buy One, Get One Free promotion and ordered 10 + 10 pizzas, expecting to receive all of them. Instead, Papa Johns delivered ONLY ONE pizza while charging me $459 for the order. I refused the delivery because the order was obviously incorrect, but despite their mistake, they have refused to issue a full refund. Charging nearly $500 and delivering just one pizza is completely unacceptable. Customer service has been unhelpful, and I’m still trying to get my money back. I would not recommend ordering from this location until they take responsibility for mistakes like this and properly refund customers. Very disappointing experience.
  • CS
    Christina Marie Siquioco
    Jun 20, 2026
    1.0
    Papa John’s forgot to include the soda with my order, and their staff kept telling me to contact Uber. I just wanted to enjoy my meal without any added stress or hassle.
  • JG
    Jeffrey Ge
    Jun 15, 2026
    1.0
    they dont update papatrack at all

Frequently Asked Questions About Papa Johns Pizza

What types of services does Papa Johns Pizza New York offer?

Papa Johns Pizza offers delivery, takeout, and order ahead services for lunch, dinner, and dessert.

What are the delivery hours for Papa Johns Pizza at 343 Grand Street?

Delivery is available Monday through Thursday from 11:00 AM to 1:00 AM, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to 1:00 AM.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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