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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

2.9
(264 reviews)

Business Details

110 University Place, New York, NY
10003, United States
(646) 781-7548

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
Panera Bread New York welcomes guests to our café with warm hospitality and quality ingredients. We serve a variety of menu favorites for breakfast, lunch, and dinner—including fresh coffee, bakery items, salads, soups, and sandwiches—crafted to help you feel good about what you’re enjoying. Whether you’re dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread New York is here to make your day a little better. Food as it should be.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
110 University Place, New York, NY
10003, United States

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM

Menu

1 menu · 159 items

Explore offerings from Panera Bread on 110 University Place in New York, with popular sandwiches, soups & mac, salads, and pastries & sweets available at this location.

Panera

159 items

Products & Services

1 list · 3 items

Explore offerings from Panera Bread on 110 University Place in New York, with popular we’re here to help when and where you need us. available at this location.

Our Products

3 items

We’re here to help when and where you need us.

Delivery

We deliver your Panera favorites right to your door with contactless delivery. Just tell us where to leave your meal in the “Delivery Instructions” box when placing your order.

Flatbread Pizza Menu

Panera pizza is here! Unbox the new flatbread pizzas in three varieties: margherita, chipotle chicken & bacon, and cheese. Pick it up, have it delivered, or grab it through the drive through for lunch or dinner.

Reviews

2.9
264 reviews
5 stars
83
4 stars
35
3 stars
18
2 stars
17
1 star
111
  • TL
    Tom Li
    Jul 8, 2026
    1.0
    This was one of the rudest customer service experiences I've had at a Panera. At around 10:54 a.m., I went to get a cup for my online order. The Black employee working on the far left didn't even bother to look at me. When I asked where the cups were, he just lazily waved his finger in a direction without saying a single word. I looked where he pointed, but there were no cups there. I asked again, and he made the same meaningless gesture. When I told him there were no cups there, he suddenly said, "I said cashier." No, you didn't. You never said "cashier." You only waved your finger. Then he insisted that his hand gesture somehow meant "cashier." That is not communication. That is not customer service. It was rude, dismissive, and disrespectful. I'm mentioning that he was the Black employee on the far left only to identify which employee I'm talking about—not because of his race. I'm Asian myself, and this has nothing to do with race. It has everything to do with terrible customer service. If you're the owner or manager, start training your employees properly. Customers deserve basic respect, eye contact, and a clear verbal answer—not lazy hand gestures and an argumentative attitude. The employee working on the far left at around 10:54 a.m. today July 8th needs immediate coaching on how to treat customers.
  • WW
    Wonderly White
    Jul 4, 2026
    1.0
    I came by this Panera on the Fourth of July wanting it's excellent tomato soup. None of the screens were working so I told the staff working in the kitchen and a young woman came out to help me order it at the kiosk. I wanted a large portion so she showed me her screen to show different sizes and options available. I picked the large sizes I wanted. The bill came to $20.02. I handed her $40 and told her "No change. Happy Fourth. She was trying to get change from the register anyway because she had to take out money for the tip. She asked the manager to help her. The manager came over and told me to stand behind the kiosk so she could make sure I wasn't stealing any money. She then helped the associate get the change. When she was told how much cash I'd handed over, she told her to give me the change, and the associate said that the balance $19.98 was the tip. The manager was a little surprised but said OK then that's yours. Didn't look at me or change her attitude at all. At that point I felt bad for all the staff working under this woman. I've been to this location before and the staff are always energetic and cheerful. None of them were tonight. If I see she's managing when I come back, I'll take my business elsewhere. She was rude and unprofessional. I'm glad I gave that associate a that tip. She deserved it.
  • MB
    Mamadou Cherif Barry
    Jun 14, 2026
    1.0
    rude restaurateurs. That’s disgusting!
  • AF
    Andy F
    Jun 3, 2026
    5.0
    Gracias por la atención espléndida de Iara !
  • SH
    Sara El Houzaly
    May 19, 2026
    5.0
    I really appreciate the Panera Bread at the Union Square location. I always come in for my morning coffee and sometimes for lunch as well. The staff is always fast, accurate, and very kind, even during the busy lunch rush when they seem incredibly overworked. I’ve had bad experiences at another Panera location in LIC, so the difference here really stands out. Even though I usually just do pickup orders, the small interactions I’ve had with the employees make me feel genuinely valued as a customer. Thank you to the team for always being so welcoming and hardworking.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread at 110 University Place?

Panera Bread is open daily from 7:00 AM to 10:00 PM.

Brand Certified Facts from Panera Bread

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Certified July 19, 2026Yext Knowledge Graph
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