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McDonald's

3.5
(813 reviews)

Business Details

(212) 604-0621
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
686 Avenue Of The Americas, New York, NY
10010, United States

Hours

Monday6:30 AM - 12:00 AM
Tuesday6:30 AM - 12:00 AM
Wednesday6:30 AM - 12:00 AM
Thursday6:30 AM - 12:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday6:30 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 686 Avenue Of The Americas in New York, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
813 reviews
5 stars
289
4 stars
157
3 stars
158
2 stars
57
1 star
152
  • AJ
    Aqib Jahangir
    5 days ago
    1.0
    Horrible service
  • MO
    Marianne O'Rourke
    Jul 1, 2026
    3.0
    Always check your order is right before leaving. Forgets dipping sauses 90 percent of the time
  • VL
    Vicky Liu
    Jun 6, 2026
    1.0
    We ordered the food through mobile pick up and chose to dine in there. My little one wanted to use the bathroom after the meal but was told code is the on the recipe that we threw away. We even went back to the trash to check the slip, nothing says the bathroom code on there. But the lady at the front desk refused to give it to us, even though we are customers. I wish you guys can be more accommodating especially I have a little one with me!! It’s literally just bathroom use ! And we purchased food !! N nothing written on thr slip plz !!!😡😡
  • BL
    Brandon L
    May 29, 2026
    1.0
    Came into this location with the intention of buying something small and using the restroom as a paying patron (like a normal person would). I ordered at the kiosk without issue. I looked on the receipt for the bathroom code, I didn’t see it. I walked to the labeled bathroom next to the counter and tried the handle, locked. I asked the lady at the counter for the code, she said it’s at the bottom of the receipt. I tried the code several times and it didn’t work. Then the keypad locked out. I asked the employee hey can you open the bathroom, the code doesn’t seem to be working. She said I need to go upstairs. I asked, is this bathroom not working, she said it works but I have to go upstairs. I said, why can’t you just open this one? I have heavy bags and a disability. She said it’s for employees only. Clearly one can see it is not labeled as such. She said I can leave my bag here at the counter. Not ideal, but sure. I tried to place my bag behind the counter and another employee stopped me. I said this lady said I can put my bag behind there. She said no, it would have to be in the corner, in the public accessed area. I said you must be crazy to think I’m going to leave my bag out for anyone to take. So I struggled up the stairs to use the bathroom. I had to leave my bags upstairs to grab my food. I checked the bag to make sure it was accurate. Took out a fry to try, it was cold and stale. I asked for fresh fries, she gave me a look and rolled her eyes to ask another employee for another medium fry and placed it in the bag. This one, while warmer in temperature, was also lacking in taste and was not evenly crispy. I went back upstairs to my bags to try to enjoy my meal. The spicy McCrispy was very messily made. Had sauce all on the outside of the bun, lettuce falling out in the box. Looked in the bag for napkins, none in the bag. No stations upstairs for napkins, straws, condiments, nothing. Back downstairs I went to ask for napkins and condiments, to be greeted with an unenthused employee again. I’m not expecting 5 star service at McDonald’s, but basic etiquette and customer service should be the bare minimum. I understand some locations are havens for the unhoused population, but some measures and practices need to be reevaluated on a basic human and customer level.
  • AA
    Anton
    May 23, 2026
    1.0
    Smd used a bathroom in front of me and when I asked about a code (I was a costumer) I was told it is out of service, but smb just used it, very disrespectful

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 686 6th Ave, New York?

McDonald's at 686 6th Ave is open Monday to Thursday from 6:30 AM to midnight, Friday to Saturday 24 hours, and Sunday 24 hours as well.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open Monday to Thursday from 6:30 AM to midnight and operates 24 hours on Friday and Saturday, closing at midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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