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McDonald's

3.8
(1,039 reviews)

Business Details

16 Westchester Square, New York, NY
10461, United States
(718) 239-2500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
16 Westchester Square, New York, NY
10461, United States

Hours

Monday6:00 AM - 1:00 AM
Tuesday6:00 AM - 1:00 AM
Wednesday6:00 AM - 1:00 AM
Thursday6:00 AM - 1:00 AM
Friday6:00 AM - 1:00 AM
Saturday6:00 AM - 1:00 AM
Sunday6:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 16 Westchester Square in New York, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,039 reviews
5 stars
464
4 stars
232
3 stars
158
2 stars
53
1 star
132
  • AM
    Anabelle Mendoza
    Oct 4, 2026
    1.0
    Absolutely unacceptable customer service tonight. The pickup window was completely abandoned for about 20 minutes while we waited just to receive our food. When the employee finally came to the window, instead of simply handing us our order, he became rude, confrontational, and argumentative. We came for food, not an argument. What made the situation even more disturbing was he as a male employee was threatening us as women and throwing up gang signs, as if that somehow made him look tough. CORNY 😭 That type of behavior toward customers, especially while you’re representing a business, is beyond inappropriate and completely unprofessional. Once he decided to disrespect and threaten us, he got the same energy he gave us times ten. You cannot provoke customers and then act surprised when they defend themselves verbally. Management seriously needs to review what happened during the night shift. Waiting 20 minutes at an unattended window was bad enough, but the threatening gestures and behavior took this situation to another level. Completely unacceptable, disrespectful, and embarrassing behavior from an employee.
  • NS
    Nautica Sexton
    Sep 18, 2026
    1.0
    Trash. Go to another location.
  • IS
    Ivelisse Santos
    Sep 12, 2026
    5.0
    The food was hot and packed really well.
  • CK
    Carlos The koala
    Jul 26, 2026
    1.0
    The bar to hire these employees must be in hell, the interaction that I had with their employee last night was actually very unprofessional and I already filed a complaint through the McDonald's app and will be filing a complaint with the health department as well. According to your employee there was no manager or supervisor on site and he said according to him it was only him and the cook and given that I asked to speak to the supervisor or manager for a minor issue he created a bigger one by admitting there was no manager on site. According to the food health safety administration, there needs to be someone with a food handler's license on site to supervise and make sure everyone is working properly and correctly. The person I spoke to yesterday was a perfect example of how not to do things properly. Very unprofessional rude and aggressive
  • SW
    Shawn Williams
    Nov 10, 2022
    5.0
    Fast Service Good food,

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 16 Westchester Square?

McDonald's at 16 Westchester Square is open daily from 6:00 AM to 1:00 AM.

Is McDonald's delivery service available 24/7?

Yes, McDonald's delivery service operates 24 hours every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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