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Laduree Soho
Brand Certified

Ladurée Soho

4.4
(3,978 reviews)

Business Details

398 West Broadway, New York, NY
10012, United States
(646) 392-7868
https://laduree.com/

About

Cake MakerChocolate ShopGourmet Grocery StoreLadurée
The Ladurée flagship in Soho features a complete boutique, exquisite pastries, a refined restaurant, and a beautiful garden. An exceptional Parisian escape in New York, ideal to experience the charm of Soho.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Ladurée Soho
398 West Broadway, New York, NY
10012, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.4
3,978 reviews
5 stars
2,654
4 stars
563
3 stars
237
2 stars
135
1 star
280
  • GG
    Ghazi
    4 days ago
    5.0
    If you’re ever in SoHo, I’d definitely recommend checking out Ladurée. The food was great, but what really stood out to me was the atmosphere. The interior design, colors, and overall Parisian vibe made the place feel unique and worth visiting. The macarons are a must-try, and everything felt well put together. The only downside is parking—it can be a challenge, so plan ahead if you’re driving. Other than that, it’s a spot I’d happily recommend.
  • FL
    Finn Lee
    Jul 1, 2026
    3.0
    Food was ok, staff seemed nice, restaurant was nice but warm and there was a crying child most the time that made it hard for everyone there. Wish they would’ve asked the parents to step out to help the child calm down. Parents just ignored it but the rest of us couldn’t. For a $32 omelet I was expecting a little more flavor and the fries were way overdone. The rose blossom latte was good. It’s an experience but don’t plan to go to the restaurant again, we’ll go back to the front and order macarons but not the restaurant.
  • SS
    Sameer Somal
    Jun 27, 2026
    5.0
    A visit to Ladurée is a sensory delight from the scent of freshly baked brioche to the soft clink of porcelain tea cups. Nestled in the heart of the city, it offers a moment of calm sophistication, where every detail is curated for elegance. The interiors are romantic and nostalgic, ideal for lingering over a pastry or enjoying an unhurried afternoon tea. I ordered a café crème and a selection of macarons (vanilla, raspberry, and salted caramel), and each one was exquisite. The textures were delicate, the flavors bold yet refined, and the presentation beautiful. The service was attentive without being overbearing, which added to the overall experience. Ladurée is not just a café it’s a celebration of tradition, taste, and timeless luxury.
  • SD
    Srdan Dokovic
    Jun 18, 2026
    1.0
    Ladurée SoHo experience. I rarely leave bad reviews or provide this kind of feedback, but my experience at Ladurée SoHo has been the worst so far. Let’s start with the hostess, who clearly hated her job. She was obviously annoyed by our presence during lunch and my birthday celebration. We politely asked if any tables were available, but she gave a short, cold answer and even rolled her eyes while walking away to check for a table. When she came back and asked if we had a reservation, I told her I made one online, since it seemed necessary to do so. Our table was in the middle, under a tree, and, unsurprisingly, our glasses were covered in bird droppings. What a lovely start! The service was miserable, unprofessional, demanding, and somewhat ridiculous. Our server never said more than he needed to—taking our order and bringing the check. I believe his name was Rodrigo M., based on the check. All staff members stared at us, making us feel unwelcome. We decided to have a drink and some food, hoping to enjoy my birthday despite the poor experience. I ordered an almond croissant, but it arrived with chocolate inside, which was not what I ordered. The truffle French fries were soggy, and there wasn't enough ketchup for us to share. We didn’t want to bother the busy staff, who seemed more focused on checking if guests belonged there. When we finished, it took 20 minutes to get the server’s attention for the check. So, what’s the point of tipping 40-50%, as we usually do, when they don’t bother to acknowledge a “happy birthday” or apologize for the poor service? Throughout the entire visit, no one smiled. I understand people can have a tough day, but come on, people come to Ladurée because it’s known for great customer service. Now, here’s the worst part: since I love Ladurée, I wanted to get our usual that we get for snack, smoked salmon cucumber croissant and some pastries. But the person working there tried to sell us items that weren’t in the fridge, and they were displayed with flies all over the food. This is a serious health concern that needs to be addressed by workers, and by management team. If not, then by the health department, as someone could get sick! This situation is utterly ridiculous. I want the management team to contact us via email so we can discuss this issue, as it was very poorly handled. Thank you! I look forward to hearing from you.
  • NT
    Nicky's Travels
    Jun 14, 2026
    4.0
    Ladurée Soho feels like stepping into a small Parisian garden hidden in the middle of SoHo. The space is known for its elegant French aesthetic, with pastel interiors, floral details, and a charming outdoor courtyard that becomes especially popular during spring when the cherry blossom decorations are in full display. Whether you're stopping in for brunch, afternoon tea, or dessert, the atmosphere is what makes the experience feel special. While the colorful macarons remain the signature attraction, the menu extends well beyond pastries. Brunch favorites like French toast, avocado toast, quiche Lorraine, and sandwiches make it a popular lunch destination, while afternoon tea service offers a more leisurely experience. Desserts such as the Ispahan, vanilla flan, éclairs, and the iconic Marie Antoinette macarons showcase the brand's French pastry heritage. The food leans elegant and refined, with presentation receiving as much attention as flavor. Service helps elevate the experience, particularly for celebrations, birthdays, and special occasions. The garden seating is one of the most sought-after spots, offering a quiet escape from the busy streets outside. Despite being located in one of Manhattan’s busiest neighborhoods, the courtyard creates an atmosphere that feels surprisingly removed from the city. Overall, Ladurée Soho is less about grabbing a quick pastry and more about the full experience. Between the beautiful setting, classic French desserts, afternoon tea service, and picturesque garden, it remains one of New York’s most popular destinations for a leisurely brunch, special occasion, or a taste of Paris without leaving the city.

Brand Certified Facts from Ladurée Soho

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Certified July 05, 2026Yext Knowledge Graph
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