Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.7
91 reviews
5 stars
33
4 stars
5
3 stars
2
2 stars
4
1 star
47
CA
Carlos Addams-Rosa
6 days ago
1.0
Horrible female staff members, who make mistakes on your order and then give you attitude over their own mistakes.
LG
Leidy Gee
May 8, 2026
1.0
This chipotle needs to do better . The employees have the worse attitude , like she was mad she had to take our order. I know chipotle measures the amount of meat you get but this lady put half of a half a spoon of chicken & when I ask her to at least put a spoon full she stated it’s double and i would pay extra. Then the cashier which I believe her name is Melanie (that’s the name on my receipt) was rude, she rushed me into paying, wanted to argue with me when I told her I wanted to scan my app for points, just horrible person to be working with customers. Then when I tried to look for a place to sit and eat, the place was so dirty! The tables not cleaned, trash on the floor, trash bins full to the top, just trash everywhere! Unacceptable! If the dept of health would to see this place they would close it down!!
HI
H i
Apr 29, 2026
1.0
I’m officially done with Chipotle. I paid for a kid's meal, but since the drink station was closed, I was told I could only have tap water. No refund, no alternative—just a "take it or leave it" attitude. This location (and most on the West Side) constantly has empty drink stations. To make matters worse, the food was nearly inedible; the rice was crunchy and undercooked, and the meat was cold and dry. Save your money and go elsewhere.
TK
Tomas Koplik
Feb 14, 2026
1.0
They are so cheap with the amount of protein per serving to force you to order double protein. The serving spoon is hardly half full, you end up paying 13 - 15$ for a bowl of rice and beans. No longer worth it
D
İsacan Dönmez
Feb 7, 2026
1.0
Despite arriving at 9 PM and ordering food, they wouldn't let me use the restroom, first citing that it was being cleaned, and then using sanitation as an excuse.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on West 138th Street serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 3410 Broadway?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle Mexican Grill at this location?
Yes, you can order online through their website or app with links provided for quick and easy ordering.
How can I contact Chipotle Mexican Grill on West 138th Street by phone or email?
You can call them at +1 332-237-2250 or email NY.4200.W138thStreet@chipotle.com for inquiries.
Does Chipotle Mexican Grill have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn free food and access exclusive offers.
Where is Chipotle Mexican Grill located at West 138th Street?
It's located at 3410 Broadway, New York, NY 10031, USA.
What nearby options for Mexican food are available around Chipotle West 138th Street?
Nearby Mexican options include the food truck 'Mexican tacos gustosos', 'Tacos Guerrero' food truck, and the Mexican restaurant 'Picante'.
Are there any parks or community spaces near Chipotle Mexican Grill at West 138th Street?
Yes, Montefiore Square is a nearby park and community resource worth visiting before or after your meal.
What other fast food restaurants are near Chipotle West 138th Street?
Nearby fast food options include McDonald's, Subway, and El Sabor Latino.
Can I visit any retail or service stores near Chipotle Mexican Grill on West 138th Street?
Yes, nearby retail and service options include the T-Mobile store for mobile phones, NHS Hardware for building supplies, and several adult stores such as Romantic Depot.
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