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Brand Certified

Chipotle Mexican Grill

3.3
(625 reviews)

Business Details

1288 1st Ave, New York, NY
10021, United States
(646) 213-9431

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1288 1st Ave, New York, NY
10021, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.3
625 reviews
5 stars
219
4 stars
131
3 stars
74
2 stars
43
1 star
158
  • ER
    Elaine Rodriguez
    4 days ago
    1.0
    Ordered two bowls and the rice was rock hard when I took a bite, there was a pool of grayish liquid at the bottom of one of the bowls and the queso we ordered had turned a weird vomit looking color with curdling chunks inside 🤮 I feel sick to my stomach
  • VV
    Valerie
    5 days ago
    1.0
    I never leave reviews. But when I came to this location today, I and three other customers were straight up ignored in line. The gentleman behind me asked if we would get service, and none of the employees responded despite looking DIRECTLY at us. Nobody said a word. Not to us, not to each other. There were 6 people I saw, and not one of them acknowledged the line. I've worked my fair share of food service, as well as QSR, and any manager I've ever had would be on our asses if we ever dared to do that to people. In the end I just walked out and went to another restaurant instead. The man behind me also left moments after I did. Just an embarrassment all around. I've never seen staff act that way at Chipotle before. Definitely will not be returning. Customer service jobs suck, speaking from experience, but if this is the attitude you have while working here and can't even acknowledge customers, maybe you need to find a different line of employment.
  • ZM
    Zachary McCarthy
    May 11, 2026
    2.0
    Location is always out of basics (sour cream, cheese, etc.) constantly.
  • FD
    Federica D.C.
    Mar 29, 2026
    2.0
    I had a positive experience at this location in the past, but my visit on Friday, March 27 at 9:30 PM was incredibly disappointing. The entire staff was rude, but the person serving was particularly unprofessional. They treated every customer with a terrible attitude, rushing people through the line, preparing the orders in a careless way, and even overcharging me. To make matters worse, I realized on my walk home that my bag was soaked in bean juice because the lid hadn’t been closed properly (see photo). Now my coat smells like beans!
  • DV
    Diego Villicaña
    Mar 26, 2026
    1.0
    Went there at 9:40pm, they didn't want to take my order. Terrible attitude and overall customer service (this is considering l am aware l don't go to Chipotle for good service as there's rarely a good one)

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 69th and 1st Avenue serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1288 1st Ave?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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