Aux Merveilleux de Fred a.k.a. Marvelous By Fred, the beloved French pâtisserie, has opened its new flagship location in New York City at 1001 6th Avenue in June 2021. The shop features its famous Merveilleux alongside other sought-after French pastries and sandwiches. All are prepared in-house daily in an open bakery environment, where guests can enjoy watching the pâtissiers at work. The flagship joins the West Village location as the second storefront in Manhattan, the third location in North America, and 46th location worldwide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.