Anita Gelato Upper East Side brings the world-famous boutique gelato experience to one of New York City’s most iconic neighborhoods. Born from Mama Anita’s original kitchen, our gelato is made fresh daily using premium ingredients and time-honored family recipes. Guests can enjoy over 150 handcrafted gelato and frozen yogurt flavors, along with shakes, waffles, crepes, and specialty desserts. Whether you’re stopping by for a quick treat, a family outing, or a late-night dessert, Anita Gelato offers something for everyone. You can also order online or explore our 160+ locations worldwide and enjoy the same signature taste loved across the globe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.