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McDonald's

3.9
(1,000 reviews)

Business Details

2639 Route 32, New Windsor, NY
12553, United States
(845) 347-8231
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2639 Route 32, New Windsor, NY
12553, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2639 Route 32 in New Windsor, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
1,000 reviews
5 stars
474
4 stars
217
3 stars
143
2 stars
44
1 star
122
  • SK
    Shoham Khan
    2 days ago
    1.0
    If I have to wait 15 minutes after placing an order at the drive-thru, then what is the point of using the drive-thru? I paid for my order and was asked to move from the second window to the third window. I went to the third window and waited for 15 minutes. After waiting that long, I had to put my car in reverse and go back to the second window, and only then did they give me my food. Why did this happen? What is the point of having a drive-thru if customers have to wait this long? My drive-thru number was 1243. Check your camera footage. You have plenty of time to review what happened, but we, as customers, don’t have that kind of time to waste. This is not the first time this has happened. I have experienced the same poor service before, and I want an explanation. I will be reporting this issue to your corporate headquarters because customers deserve better service and respect for their time. The employees were laughing, with no apology and absolutely no sign of regret. Is this kind of behavior acceptable at your store? Is this the standard of customer service you expect from your employees?
  • AL
    Anthony Lofaro
    Oct 30, 2026
    2.0
    Sat at down inside at a dirty table, which was the cleanest one in the place. Asked a staff member a question about why it was over 15 minutes waiting for my order to come out and the response was “I dunno, I just work here.” At least the fries were good, even if there was no ketchup to be found.
  • FG
    Felice Gambino
    Oct 9, 2026
    5.0
    Very Busy but fast and friendly service food was delicious and considering it was Extremely busy restaurant was pretty clean this coming from an ex McDonalds 1st Assistant manager
  • NH
    Nicole Harrison
    Oct 5, 2026
    1.0
    Cold and stale food. Spoke to an employee about it and she told me she couldn't do anything about it. When I asked to speak to her manager she told me she was busy. Then when I asked her another question she said her manager was listening to the call. So besides cold food the employees are liars. I dont know why the manager felt the need to have her employees speak to unsatisfied customers for her. That is their job! If you can't handle it maybe you should switch positions with the employee you had lie to me. She also felt like she couldn't provide me their name when I asked who I was speaking to.
  • ZG
    Zach Garcia
    Sep 28, 2026
    5.0
    This place is so good got me throu tough times the Oreo McFlurry makes me feel like I’m in heaven I love you guys and I also wish the ice cream/mcflurry mashine never breaks down

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Windsor, NY?

McDonald's in New Windsor, NY is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, including same day and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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