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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(516 reviews)

Business Details

(315) 732-2233
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Hartford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8471 Seneca Tpke, New Hartford, NY
13413, United States

Hours

Monday4:00 AM - 8:30 PM
Tuesday4:00 AM - 8:30 PM
Wednesday4:00 AM - 8:30 PM
Thursday4:00 AM - 8:30 PM
Friday4:00 AM - 8:30 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 8471 Seneca Tpke in New Hartford, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
516 reviews
5 stars
256
4 stars
103
3 stars
51
2 stars
29
1 star
77
  • BF
    Bonnie Funicello
    Oct 8, 2026
    2.0
    I went to the New Hartford location yesterday, Wednesday, October 7th. I had been craving a dunkin coffee for a while. I don't have my own vehicle and I borrow a family vehicle on occasion. I was very excited that i had time before work to grab my usual. I pulled in the parking lot (I don't like the drive through) and was pleasently surprised that there was no one waiting in line. As soon as I entered the establishment, the female employee behind the counter said "ugh, cant even get 10 minutes" I am a person with crippling anxiety. I wanted to just turn around and walk out because I felt so uncomfortable and unwanted, but I really wanted my coffee. I proceeded to order, and while she was not rude, per say, she made no eye contact and really made me feel like I was an inconvenience. I have worked in customer service for over 20 years, I would never treat a customer like that. No one has to know I have anxiety, it's no ones buisiness, but because I do, she most definitely triggered it. And during the time i was waiting for my coffee, which was a matter of minutes, she said numerous times, "I hope someone shoots me so that I can go home." I am in no hurry to return to this location. I would like to add though, that whoever her coworker was, he was much more professional and did not comment on her ridiculous statements.
  • CC
    Caroline Cota
    Oct 3, 2026
    2.0
    Sorry but terrible worker at window. Well today I forgot my dogs pup cup treat and asked the girl if I could order it. She gets snotty and says I can't take orders after you get to window as she stands there like a dummy and had plenty of time to put some whip cream in a cup for him. I also ordered munchkin donuts assorted only got plain. So annoyed think I will avoid this place.
  • TL
    TP LA
    Jul 26, 2026
    2.0
    Waited on quick but had to tell the cashier three times what I needed . Then waiting on one item, just a plain bagel(not toasting no nothing just a cut) and waited. I finally said excuse me is the bagel ready and she apologized and said give me a second. Now mind you I showed her the text in writing as well what was needed and instead of an extra large hot coffee I received an iced coffee 🤦. Unknown if she was new or not plus there were a couple of flies in there and landing on top of the donut case and case was dirty as well as behind the counter...maybe too busy earlier...I don't know but unfortunately that one I will not visit again I'm sorry
  • BV
    Briana Veil
    Jul 18, 2026
    5.0
    Went here on a random Saturday for a pick me up. Pulled into the drive through and waited awhile even said hello. Until the lovely staff told me that they were short handed. My coffee was made on time and although they are short staffed and it’s not their fault, they apologized and made my coffee perfect. 10/10 location
  • HO
    haidee olsen
    Jul 11, 2026
    1.0
    Baby this is not matcha

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Certified October 11, 2026Yext Knowledge Graph
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