Location.com logo
Brand Certified

McDonald's

3.6
(1,214 reviews)

Business Details

113 Dolson Ave, Middletown, NY
10940, United States
(845) 343-3301
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
113 Dolson Ave, Middletown, NY
10940, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 113 Dolson Ave in Middletown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,214 reviews
5 stars
473
4 stars
273
3 stars
203
2 stars
75
1 star
190
  • JD
    Jermika Depas
    Sep 23, 2026
    1.0
    I went to this location to pick up an order and no one came to the drive-through speaker for a very long time so I proceeded to go to the second window because I seen what appears to be a manager that is very unprofessional and has zero customer service and needs to learn better English and has a attitude problem. I told him that I’ve been waiting and now I pulled up to the second window and he had the nerve to give me an attitude as well as his employees he told me that he was in the freezer however, he still had other coworkers with him that could’ve told me to wait a moment or came or when I finally got to the window, assisted me none of them did that they gave me Evil stairs and we’re very nasty and has zero customer service. This is not their company they’re supposed to be representing McDonald’s and they love to see you smile that was not the experience that I had. This is very unacceptable and that boy needs to be corrected or retrained or removed. it was not busy at all. They all were just walking around very slowly and he appeared to be holding the phone in remaining on the phone. It looked like a personal conversation to me providing zero customer service but 100% attitude.
  • JD
    Jermika Depas
    Sep 23, 2026
    1.0
    Horrible customer service very slow very delayed. Makes you wait Lol very long even when they’re not busy no line nothing it took them 15 minutes to complete order and I had an attitude with me. Didn’t come to the drive-through machine left me waiting there for five minutes and then when I pulled up to the window had a nerve to have an attitude saying he was in the freezer and there’s other employees working there. Someone should be there to greet the customers unprofessional unacceptable. Disgusting
  • JA
    Jasmine Arrieta
    Sep 16, 2026
    1.0
    This place has a guy that works there that’s very hostile and aggressive i had gone and went to get food he had trouble hearing me and i was very loud and clear i ordered the spicy nuggets he gave me regular i went back around to place another order and i nicely told him i ordered the spicy ones and he gave me regular and he was very aggressive saying “well you got to order it again” after he made the mistake and i was giving it back to him there was no reason for him to be aggressive when it was his mistake he shouldn’t be working there !!!
  • LM
    Lizeth Morocho
    Sep 1, 2026
    2.0
    Food was cold, returned before 15 minutes to ask for a replacement, and the older spanish woman at the window didn’t know i speak spanish and proceeded to talk about me to her coworkers that i was lying that i just got this food because this food is cold, cold. I replied in spanish that I could show her on my app exactly how long ago i picked up my order and she dropped the subject. when i got my order, another younger spanish woman came to argue with me again that i was lying about my food being cold and that i had been there 30 minutes ago and printed out the receipt to show me. The receipt shows what time they process my order when i pull up to the speaker at 2:06, and i got my food a few minutes later because it was busy in the drive thru at 2:11, i drove 5 minutes away back to work before realizing the food was cold at 2:16, and i got back to the drive-thru at 2:23. I waited in line and spoke to the older spanish lady at the pay window and explained in spanish about the order being cold and she said okay no problem just pull up they should exchange it for you. When i pulled up to the second window, i had the exchange with the other older woman at the first pick up window. I got my food about 10 minutes later from the younger girl at the second window at 2:37 pm and and proceeded to argue with me that i was a liar lol I literally worked at mcdonald’s not that long ago and this is the first time i’ve ever had a problem exchanging cold food at mcdonald’s so this whole exchange was extremely weird.
  • SD
    Stephan DeGroat
    Aug 31, 2026
    1.0
    This Mcdonalds on Dolson is cheating their drive through numbers. They make you pull into a spot just about every time creating an environment where you have to back into traffic from people whipping around the corner. Then after about 10 minutes or so someone comes out with a bag of food, id say half the time the order is wrong but you have no time to check it because the person delivering the food is long gone. Then you have to walk back in which defeats the purpose of a drive thru. I flat out asked why do I have to do this every time and the answer they gave is to make the numbers on the drive thru look faster, they don't even hide it. I wish my kids didn't always want these damn chicken nuggets...

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 113 Dolson Ave, Middletown, NY?

McDonald's at 113 Dolson Ave, Middletown, NY is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's offers a drive-thru service operating 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: