Dear Valued Customers,
We want to take a moment to inform you about an important update regarding our business. We have changed our name from Twisted Tacos to One 11 Tacos. The original name was already trademarked, and we had no other choice than to make this minor adjustment.
We want to assure you that although our name has changed, the ownership, menu, and commitment to quality remain the same.
Thank you for your understanding and continued support. We look forward to welcoming you to One 11 Tacos!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.