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Chick-fil-A

3.8
(1,317 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Loudonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Chick-fil-A
737 Albany Shaker Rd, Loudonville, NY
12211, United States

Hours

Monday4:15 AM - 7:00 PM
Tuesday4:15 AM - 7:00 PM
Wednesday4:15 AM - 7:00 PM
Thursday4:15 AM - 7:00 PM
Friday4:15 AM - 7:00 PM
Saturday4:15 AM - 7:00 PM
SundayClosed
9/7/20264:15 AM - 7:00 PM
11/26/20264:15 AM - 7:00 PM
11/27/20264:15 AM - 7:00 PM
12/24/20264:15 AM - 7:00 PM
12/25/20264:15 AM - 7:00 PM
12/31/20264:15 AM - 7:00 PM
1/1/20274:15 AM - 7:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 737 Albany Shaker Rd in Loudonville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.8
1,317 reviews
5 stars
686
4 stars
220
3 stars
134
2 stars
77
1 star
200
  • KR
    Kris Relyea
    Aug 21, 2026
    4.0
    Not bad, not as good as southern chick fil A
  • VS
    Vicente Stella
    Aug 15, 2026
    1.0
    I use to eat in chicken fil A with my family, my Kids enjoy a lot..but this one in Albany airport, I can not recomended.. Service, atmosphere, I wail for 20 minutes, I have to select another option in the airport.. Well...
  • DD
    Daniel Duncan
    Aug 3, 2026
    4.0
    Biggest waffle fry I’ve ever seen. Pretty cool. Sister and boyfriend agree. Her boyfriend, btw.
  • MR
    Marie Rodriguez
    Aug 1, 2026
    3.0
    Don't get the hype , tried it not a fan .
  • AA
    Anthony
    Jul 27, 2026
    1.0
    My flight was scheduled for 9:20 am, and I had just finished collecting my bag from the TSA security check at 8:23 am. I was thinking I had enough time to at least grab a drink and finish it before my boarding began somewhere near 8:50 ish. I ordered a single frosted lemonade when there was practically no line, just one person ahead of me who ordered a coffee. A group of two women pushing a man in a wheelchair arrived right after that guy ordered and immediately after I finished paying. I actually had to wait until they finished ordering just to receive my receipt. I then watched the white male employee, who had his left arm in an arm brace and was not using that hand, hand out that coffee, along with other frosted drinks, beverages, and ice cream to those other customers, and clear out the pickup line. I watched as he proceeded to serve the group with the wheelchair, along with an entire new wave of customers who ordered long after me. As the only Black individual standing in the pickup area for 25 minutes, I was completely ignored while watching him repeatedly serve all the white customers. He even walked over to the frosted machine multiple times, turning his back to look like he was preparing my drink, only to walk away without making it. When I approached a white female employee, who had literally just walked out from the back kitchen/prep area where food was being pushed out, to express my concern about missing my boarding window and to ask for a refund, she claimed she would assist me. Instead of doing a single thing to help or deescalate the stress of a passenger on a strict travel deadline, she finished handing out a couple of bags, pulled out her personal phone, and walked right past me to take a call. The only reason this review isn't getting zero stars is the Black female employee who, when she later stepped behind the counter, immediately recognized what was happening, made my drink on the spot, and issued a refund. She offered her sincere apology and told me twice I could still have the drink and asked if I wanted a brownie or something to compensate for the unfortunate frustration. I declined and left the drink on the counter so I could make my gate in time. While I appreciate her stepping up, the 25-minute delay and sheer ignorance at this counter meant carrying an open drink onto a cramped, fully booked flight was no longer viable. Because these drinks have wide open dome lids that leave them openly exposed, it was not something I wanted to bring onto the flight where people are usually coughing or sneezing in tight quarters. Thankfully I did make my gate in time. I was one of the last people to board. To top it all off, when I finally made it to my gate and scanned my ticket, I explained the ordeal that delayed me. The gate attendant was in complete disbelief, apologized that this happened to me, and mentioned he had been so concerned about my whereabouts that he had called for me over the intercom. Management needs to urgently investigate this shift for severe bias, lack of basic accountability, and extreme disrespect toward travelers.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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