Location.com logo
Brand Certified

Arby's

3.8
(605 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
328 Elmira Rd, Ithaca, NY
14850-5104, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

3.8
605 reviews
5 stars
264
4 stars
143
3 stars
84
2 stars
33
1 star
81
  • SB
    Seth Bogoniewski
    Sep 24, 2026
    2.0
    Made me wait about 5 minutes at the drive thru with nobody in front of me. Repeatedly misheard my order making me have to almost yell it, then I pulled up to the window after only ordering 1 meal and got asked to pull into a parking spot... fast food needs to be fast, drive thru needs to be faster than walking in, and ownership needs to stop incentivising the staff to make customers wait longer for their orders. First in first out applies to more than expiration dates
  • JJ
    Jstars710
    Sep 23, 2026
    1.0
    Ordered a turkey bacon ranch sandwich and ended up with this
  • PB
    Patrick Banfield
    Sep 5, 2026
    1.0
    We waited 30 minutes for a chicken sandwich and fries and they never brought it out to use and continued to serve other cars coming through the drive thru. Don’t send someone to park and wait for their food if you’re going to forget about them. This was absolutely ridiculous.
  • MA
    Mike Apgar
    Aug 28, 2026
    1.0
    They waited till all orders are in then they put the frys in to cook.counter person says short of help but just mismanaged is all.
  • LT
    Lou Tartaglia
    Jul 14, 2026
    2.0
    We did not receive our meal for over 10 minutes, my wife had to ask when our meal would be ready and the response was "I thought this order had been filled". We had to wait another 10 minutes and when we picked up the tray of food they didn't even apologized. It was not busy (approx 7pm), there was one other person inside and a car at the drive thru. We also noticed the car at the drive thru had to wait a long time for their meal. The fries were not fresh but at least they were warm. It was obvious the workers were more interested in cleaning, talking and paperwork versus providing a service to their customers. Tables need to be cleaned on regular basis. This is the third time we ate here in the past month and our experience was much better than yesterday!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others