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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

4.2
(273 reviews)

Business Details

1405 East Ridge Rd, Irondequoit, NY
14621, United States
(585) 270-8744
https://locations.tropicalsmoothiecafe.com/ny/irondequoit/1405-east-ridge-rd

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Irondequoit, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1405 East Ridge Rd, Irondequoit, NY
14621, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 9:00 PM
10/10/20268:00 AM - 10:00 PM

Menu

1 menu · 89 items

Explore offerings from Tropical Smoothie Cafe on 1405 East Ridge Rd in Irondequoit, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

89 items

Reviews

4.2
273 reviews
5 stars
199
4 stars
22
3 stars
10
2 stars
5
1 star
37
  • MC
    Malik Chritian
    1 day ago
    1.0
    Ever since the last crew left for whatever reason this place has become horrible. Cant even come before work no more because you will wait an avg of 15-20 minutes for a smoothie. People asking for there smoothies to be remade, orders wrong, amd just attitude. There needs to be a change these reviews need to be taken seriously.
  • SF
    Sydney Fernandes
    Sep 30, 2026
    1.0
    Awful and traumatizing experience! After not giving me my full order rolling their eyes at me. The manager wasn’t there to speak to so they made me a smoothie and refused to help any other way. Later that evening I got the worst food poisoning of my life! Worst experience of my life!
  • LM
    louie and stuff gaming. and more
    Sep 28, 2026
    1.0
    Over a week still haven't received my refund. Only communication I have had is that a manager emailed me and asked me to confirm what I ordered which happened 3 hours after my last review. I replied and then, nothing. Crickets. I am still yet to have anything remotely close to a resolution or apologies. At this point it is about principles more so than the almost $20 paid for food I did not receive. Why does it take leaving a negative review on Google to get even the slightest communication back?! I truly just want my refund. I won't be back to Tropical Smoothie at this or any location. The lack of resolution or care is just appalling! (JENNIFER FALANGA)
  • JF
    Jennifer Falanga
    Sep 24, 2026
    1.0
    I placed a mobile order for 8:45a on Sunday expecting to actually pick up at 9a on my way into work. I got there at 9:05. The woman first told me my order would be right out. A few mins later the same woman told me that they were all just getting there, had to start the appliances and let the oven warm up. That it would be about another 10/15 minutes. As I needed to get to work I told the woman to cancel my order as I was unable to wait. She told me ok also suggested I cancel on the app. I tried but there is no options on the app to cancel. I called customer service. They told me the order was canceled. I got to work. At about 10a I got notification on my phone that my order was ready. I spoke to customer service again on Tues. I have been charged for the order but still no refund. Also while I was there, proper food codes such as hair restraint or gloves were not being followed! I will not be returning to this location again.
  • TS
    Thankful Snow
    Sep 23, 2026
    1.0
    Found a chunk of silicone in my smoothie. I asked for both of the smoothies to be remade even though the other one didn't have silicone in it but they only agreed on remaking one of them. They acted like this was a regular occurrence of a customer finding SILICONE CHUNKS in their smoothie and were very rude about it.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Irondequoit accept reservations?

No, this Tropical Smoothie Cafe location does not accept reservations.

What are the operating hours for dine-in service at Tropical Smoothie Cafe in Irondequoit?

The cafe is open for dine-in from 6:30 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified October 11, 2026Yext Knowledge Graph
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