Dairy Queen Grill & Chill - Temporarily Closed

Reviews

• HH

  Heidi Hand

  May 21, 2016
  3.0
  Love having a dq finally and understand that it will take a bit of time to get everything running smoothly, however on the several times I have been, I have had issues with the staff in the kitchen....the staff behind the register has always been great, helpful and seemingly trying to do a good job, but the staff making the blizzards has been very unprofessional and gotten my order incorrect almost every time though sometimes caught by the register staff, but this last time when it was virtually empty of other customers, I ordered a blizzard and specified no peanuts and order was entered as a peanut allergy but of course, peanuts were still added and I didn't realize until I began to eat it....which is dangerous...for the cost of the food, which is great when made correctly though quality is already declining, it seems there should not still be staff that are not caring enough to be sure a simple blizzard is correct, as they are typically joking around and making comments that make it obvious they don't care whether they do a good job...or care about pleasing the customers. My little sister worked at Burger King and no one expects first time employees to be perfect, but there should be an attempt to ensure a certain standard of service and accuracy is being achieved so that customers get what they pay for, don't feel as if they are a burden to the staff and don't receive food that could kill them in the case of the peanuts....I never write reviews, but this time I was really bothered that some child could have gotten really sick and when I called to speak to manager they blew me off on the phone. It's a shame that a few of the staff are ruining a good place and will eventually spoil the good workers. Which is being proven by it being empty on a Friday...
• KK

  kitty kitty

  Mar 25, 2016
  1.0
  staff are very rude. place is dirty. bathrooms are gross. cashiers take forever to take an order. I blame the people teaching them. some red headed boy made my ice cream horribly. gave it to me with I've cream all over it. moron!
• AA

  Andreyah

  Jan 17, 2016
  4.0
  Good, quick service even though it was busy on the night of 1/16/16.

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