Location.com logo
Brand Certified

Arby's

4.1
(769 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
306 E State St, Herkimer, NY
13350, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

4.1
769 reviews
5 stars
390
4 stars
224
3 stars
77
2 stars
33
1 star
45
  • SW
    Shirley Webler
    Sep 5, 2026
    5.0
    Ask for Carlos!! Great service & Fabulous attitude + he helped me set up the Arby’s app in my phone, I’m 64 sooooo yeh, I need some help sometimes. LOL
  • JA
    John Atkinson
    Aug 14, 2026
    5.0
    All was good! Plenty of meat on the sandwich, the fries were crispy and hot, and they now have diet lemonade for those of us watching our sugar intake
  • JG
    Jeff Guldenschuh
    Aug 13, 2026
    5.0
    Great location. Staff is always friendly and service is quick
  • CM
    Casey Mcgraw
    Jul 21, 2026
    1.0
    Last time wasting time here. I ordered two small shakes, he put my meal order to medium(thanks a lot 🙄) got two curlys instead of both and my son doesn’t eat the seasoned. i was the only one in the line smh also you’re over priced.
  • JH
    James Hickey
    Jul 12, 2026
    1.0
    So twice I went in there today and it seems as though greeting their customers is not part of their customer service. The first time was at around 2pm and the man with beard just said what can I get you. I said you're not even going to say hello? He said his mind was somewhere else, really? The second time was close to 7pm and a high school kid named Brayden took his time getting to the register, didn't look up at me and again said what can I get you. I again said you don't say hello? He again said what can I get you and when I said no hello he finally did. His demeanor was that of someone who did not want to be there and that taking a customer's order was a burden for him. When my order was ready he just pushed the bag towards me instead of going to where I was standing waiting for it and again without making eye contact said there you go. No thank you, enjoy your meal or anything else. Whoever manages this location should teach the employees how to greet customers, especially those of us who are seniors on a fixed income who decide to spend some our limited income there which I won't do again. It baffles my mind how those in customer service have no idea what that means. Also after being in the restaurant business for years I've found that if management doesn't care neither will the employees and it shows.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others