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Chipotle Mexican Grill

2.3
(85 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
4775 W Henrietta Rd, Henrietta, NY
14467, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 4775 W Henrietta Rd in Henrietta, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.3
85 reviews
5 stars
21
4 stars
5
3 stars
2
2 stars
7
1 star
50
  • DB
    Darryl Bradford
    2 days ago
    1.0
    Corporate needs to step in. I can provide time stamps on the amount of times I’ve driven here to get to the door and see a “We’re closed” sign with the door lock all while seeing full staff inside. I never go late it’s around 7pm which is still well within there open hours. Very much of an inconvenience for the customer. I get things can happen but 3 out of 7 times in a week over I ran into this issue here. Are you actually closed or just don’t want to work and using that as an excuse?
  • TG
    Tim Gale
    Jun 22, 2026
    3.0
    Nice to have a convenient and closer location but boy lot of these workers are in need of training.. bunch of them standing around as I’m waiting to pick up my order. They’re just chit chatting and don’t realize customers are waiting for food that’s already waiting on the shelves. Noticed this extremely bad behavior, employees taking a chip or 2 as they walk by the counter munching on them WHILE handing me my order in their other hand… munching on chips might not seem like a big deal but I’m sure it’s against food regulations and corporate policy. I mean I’m all for chips and I love em, but putting a chip into your mouth right as you are handing an order to a customer looks extremely unprofessional.
  • BW
    Bryan W
    Jun 19, 2026
    2.0
    Disaster. I feel bad for the employees, but so far none of them know how to roll a burrito.
  • TS
    Tiffany Searight
    Jun 14, 2026
    1.0
    Not friendly. Staff appeared agitated that I was ordering. The cashier threw out my receipt soon as it printed without asking me if I wanted. I asked why he did that, he said most people don’t want a receipt. I thought every where you go they ask customers if they would like there receipt
  • AJ
    Anette Jan
    Jun 12, 2026
    1.0
    such a horrible experience, bad service and a bad treatment to customers. please avoid coming to this place. you’ll be better

Brand Certified Facts from Chipotle Mexican Grill

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Certified July 05, 2026Yext Knowledge Graph
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