Roast Sandwich House is a locally owned fast-casual sandwich shop with 7 locations throughout Long Island, serving fresh, made-to-order sandwiches, house-roasted meats, and high-quality ingredients. We offer lunch and dinner, catering for offices and events, plus convenient takeout and delivery. Known for bold flavors, consistency, and friendly service, we’re your go-to spot for great sandwiches done right.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.