Panera Bread

Reviews

• VT

  Victoria Thomas

  Apr 28, 2026
  1.0
  I ordered lunch through Doordash and had to wait in the store for 30min after the app said it was ready. The lady in the front said it was in the back and the lady in the back said it was in the front. I then asked a man not in uniform who was in the back, where is my order and he brought it out 5 mins later stating it was in the back. Staff needs to be trained better and needs better customer service skills.
• GT

  Gary Troisi

  Apr 6, 2026
  1.0
  Terrible experience. The wait for a coffee is 15+ minutes. When I asked for an update, the staff simply walked away. Will not come here again.
• MG

  Michael j Gepes

  Apr 1, 2026
  5.0
  Food is pretty good for the price, depending on what you oder. It's best to repeat your order a few times so it comes out right the 1st time. When its busy I can understand it happens. But it was not.
• DD

  Driving4U

  Mar 19, 2026
  2.0
  * I have recently discovered that there is a systemic culture of overcharging customers. When challenged, they promise to make it right, but it’s all a lie. The “sip club” is a scam. I’ve identified myself as a sip club member and still got charged the regular price for hot coffee on multiple visits. The WiFi is routinely turned off at lunch time because they don’t want customers to linger. It also renders in house use of phones and the Panera app useless. Not very accommodating. Management in this store is unlike any other branch. Time for undercover bosses to go see
• MW

  Meredith Weston

  Mar 10, 2026
  2.0
  Tried ordering through the app, and the app never updated and never got an e-mail to see that it was delivered. I'm glad the food actually showed up, otherwise I would've never known it was being made or processed. Tried calling the store and no one picked up. Would not order again unless in person.