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Subway

3.2
(43 reviews)

Business Details

10401 Bennett Rd, Fredonia, NY
14063, United States
(716) 679-0010
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fredonia Subway® Restaurant at 10401 Bennett Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10401 Bennett Rd, Fredonia, NY
14063, United States

Hours

Monday9:00 AM - 10:30 PM
Tuesday9:00 AM - 10:30 PM
Wednesday9:00 AM - 10:30 PM
Thursday9:00 AM - 10:30 PM
Friday9:00 AM - 10:30 PM
Saturday9:00 AM - 10:30 PM
Sunday9:00 AM - 9:30 PM

Menu

1 menu · 140 items

Explore offerings from Subway on 10401 Bennett Rd in Fredonia, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 37670-0 Menu en-US

140 items

Reviews

3.2
43 reviews
5 stars
14
4 stars
7
3 stars
7
2 stars
3
1 star
12
  • KH
    Kaden Hamon
    5 days ago
    1.0
    This Subway is a disaster and disgrace to the Subway chain. They are not adhering to any of Subways core principles. Regarding the exceptional service principle Subway states that their every customer is to be served one on one individually from order to payment. When I went in during July there were two workers and one disappeared into the back immediately. I stood there for 15 minutes where there were 2 customers ahead of us. Finally they took my order where they started to make the sub put bacon in to cook then it pushed my sub towards the toppings and left my halfway made sub there. Then the incompetent worker asked the lady behind me what she wanted and then started making her sub. Then the same incompetent worker pushed her sub down the counter and left the halfway made sub then took the order of the next person behind her and started that sub too. All the while the second worker is nowhere to be seen. Then the incompetent worker took the 4th person in lines order. Finally the second worker emerges from the back. Another customer goes up to them saying she has been waiting for 20 minutes for her online order and is it ready yet. The second worker tells her no it’s not ready and tried to blame the system. Then the thing walks over to an empty roll sitting on the counter the whole time and begins to make her sub. So at that point I ask the incompetent worker who is not following Subway principles to please finish my sub because I was there way before the 4th person in line. Mind you there are 4 half made subs just sitting there on the counter. So then the second worker stops working on the lady with the online orders sub who has been waiting for over 20 minutes now and they start wagging their finger in my face, then says no we are not doing that. So it’s refusing to do its job. Then it states that’s not happening tonight. So clearly they are not adhering to Subways exceptional service, one on one core principle, and excellent quality food prep. These two are totally rude and incompetent and do not know how to do their job. And also when they made my sub it had about 4 pieces of turkey and 2 pieces of cheese on a footlong sub, making it look like the most pathetic subway sub. So needless to say I walked out without paying nor taking the pathetic sub. I’ll be going to the Vineyard Drive Subway instead where they actually know how to treat customers and make great subs.
  • KS
    Krista Sercu
    5 days ago
    1.0
    This Subway is a joke and an embarrassment to the Subway chain. Going to this Subway is worse than getting all of your teeth pulled out at the dentist. I will never return to this Subway location, I’ll go to the Vineyard Drive one instead. At least the Vineyard drive Subway employees are competent, efficient, and make good subs that aren’t pathetically small and lacking ingredients like at this location.
  • AA
    Alexa
    Jul 28, 2026
    1.0
    I go there almost once a week for lunch. Won’t be happening again. Someone I know recently stopped working there due to a customer calling him homophobic slurs. Today I walk in around 11am and the two employees are making fun of him, laughing at the slurs he was called, and just being plain rude and obnoxious. Today solidified I will NEVER be back to this location. I’ll go to the one by tops before stepping foot back in here.
  • JK
    Joanna Kirisits
    Jul 28, 2026
    1.0
    I am beyond disappointed with the professionalism at this Subway location inside Walmart. Today, while ordering lunch, I listened to employees openly mocking a former coworker in front of customers. Regardless of the circumstances surrounding someone’s employment, that kind of behavior is completely inappropriate and reflects very poorly on the business. From what I witnessed, the comments were directed at a young man, and it was disturbing to hear employees making fun of him. No one deserves to be ridiculed, especially in a workplace where customers can hear everything being said. On top of that, the quality of the food has noticeably declined since he left. He always provided friendly service and made consistently good sandwiches. Today’s experience confirmed that not only has the customer service gone downhill, but so has the professionalism. I won’t be returning to this location. I expect businesses to treat people with basic respect, whether they’re current employees, former employees, or customers.
  • LM
    Lindsay Mosher
    Jul 16, 2023
    5.0
    Very friendly staff and of course great subs.

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