This profile is uncertified and using publicly sourced data
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Business Details
About
Cookie ShopDessert ShopIce Cream Shop
Welcome to Cookies N’ Cream! Austin St. is the heart of Forest Hills—lively, walkable, and full of neighborhood charm. With its mix of local favorites, boutiques, cafés, it’s the perfect spot for shopping, dining, meeting up with friends & family. We’re proud to be part of this vibrant community, serving warm, oven-fresh cookies all day and late into the night.
Enjoy our fresh, soft-baked cookies straight from the tray warmer, perfectly paired with premium Longford’s ice cream, milkshakes, sundaes. Whether you’re craving a late-night treat, planning a dessert date or indulging with family, our cozy shop delivers big flavors, feel-good vibes, nonstop sweetness. Open late, serving smiles, we’re ready for your next cookie + ice cream craving.
Location
Hours
Monday12:00 PM - 11:00 PM
Tuesday12:00 PM - 11:00 PM
Wednesday12:00 PM - 11:00 PM
Thursday12:00 PM - 11:00 PM
Friday12:00 PM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.