LG
Lejani Garcia
2 days ago
I stopped by your McDonald’s branch on Main Street and ordered two pumpkin pies to go. As I was leaving, I noticed an employee removing all the pies and taking them to the back. I didn’t think much of it until I got home and discovered that both pies I was served were burnt.
What makes this worse is that the employees were already aware of their condition, yet they still served them to customers.
I called the branch to report the issue, but instead of offering an apology or a solution, someone simply hung up on me. Very disappointing and unprofessional.
A simple apology and an offer to replace the pies would have been enough. I hope the owners and management take this seriously. Customers deserve better service and food quality.
I paid for a mobile order, but the app never showed my order number due to a connection issue. The staff ignored me when I asked for help, and I never received my food or a refund. Very disappointing service.
While I was here with my brother, I noticed some discrimination happening between the worker and an Asian woman. I stood behind her in line, and as she was trying to ask the worker for sauce, the worker started screaming at her. Calling her trash, and saying rude disrespectful things to her. My heart couldn’t bear it, being a person of Asian background I nearly shed a tear. The woman was also elderly, attempting to get food for whatever reason. A guy even asked the cashier girl what happened, and she described the situation as she couldn’t understand the trash that belonged on the street. Why are we treating elderly people who are vulnerable like this? Yes the woman may have been holding up the line, but no need to scream at her. It was a heartbreaking sight seeing someone who could’ve been someone’s grandmother, mother, or even wife being yelled at for not understanding a language. Even after we got the food, the fries were not cooked through but the chicken nuggets were good. After the old lady was told that there was no sauce, me and my brother got sauce. I believe that no elderly person nor any regular person should be treated like this. It isn’t the first time that this has happened before either, it has happened with my own grandmother too. My grandmother wanted to get food for my younger cousins, she sat down and got them food. The janitor lady was extremely rude, and yelling at her. Please look into this because the staff here are extremely discriminatory to non english speaking people. The staff do not think about giving the best service, they rather just want their paycheck.
JP
Jorge Antonio Pluas
Oct 17, 2026
I order two meals to go When the gave me the order I ask for a bag to carry my drinks the person in counter told me that they run out of bags, how a company with a high volume of order have this issue, but the worst part was that the person in the counter don't even tried to help me, I asked for a big bag and he look at me with a mean face. Thanks to another lady that was in the register who gave me a drink carrier and I could fix my drinks in the big bag. I suggest to the management to pay more attention in your customer service because is terrible.
During normal hours, this Main Street Flushing McDonald’s operates exactly as nature intended. You walk in, secure your McNuggets, and evacuate immediately. Do not linger. Sitting down to eat means voluntarily signing up for a game of "Downtown Flushing Roulette," where the daily challenges include who is that homeless guy eating my fries, or playing a thrilling round of "Where Is That Smell Coming From?"
Whatever you do, absolutely do not cross the threshold during school dismissal hours. The dining room instantly transforms into a turf war for local delinquents who have a lot to prove and absolutely zero credentials to prove it. It’s truly a cinematic masterpiece watching a 14 year old try to act like a hardened mob boss while aggressively unboxing a Happy Meal, paid for with the crumpled dollar bills they just bullied out of their future tech-bro employer.
At the end of the day, the food is exactly the standard McDonald's glory you're craving. Just treat your visit like a bank heist: get in, grab the bag, and make a clean getaway before you end up getting way more than you bargained for on the Value Menu.