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McDonald's

3.5
(2,036 reviews)

Business Details

3001 Stratton St, Flushing, NY
11354, United States
(718) 539-4570
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3001 Stratton St, Flushing, NY
11354, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3001 Stratton St in Flushing, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,036 reviews
5 stars
764
4 stars
448
3 stars
300
2 stars
120
1 star
404
  • SZ
    SZ Zheng
    Aug 20, 2026
    1.0
    McDonald’s Review I had a coupon/deal that I wanted to use. I gave the cashier the coupon code to scan first, but it apparently wasn’t processed correctly, so they had to redo the transaction. When I paid, I also scanned the code for payment and earning points. After everything was scanned, the coupon/deal was not applied. I asked the manager about it, but instead of trying to help resolve the issue, they repeatedly told me that they “don’t have control over the app.” I understand that technical issues can happen, but the attitude and customer service were disappointing. I would have appreciated someone making more of an effort to check what happened or find a solution.
  • VW
    Vian Wang
    Aug 3, 2026
    1.0
    Came there with a buy one get one free code, so had to go to the counter to order. No staff was there, at average 2 staffs were packaging food for order placed. Stand in front of the open counter for at least 2 mins and final had a chance to ask a female staff see if I can place order there, she asked me to wait a sec. After wait for another 3mins minimum while the same staff was showing around for packaging at all time, I quit to wait alone. Didn’t expect any service or staff be ready at counter all the time but this is the first time McDonald’s pissed me off🥲
  • JJ
    Jun
    Jul 31, 2026
    1.0
    Asked 6 times for missing items, then got called rude Upon picking up my order, multiple items were missing: · One of two drinks was not provided. · I requested 3 lemon slices for my tea, but was initially given only 1, until I showed my receipt. · No straw was included. · I ordered 5 sauces, but only received 2; again, I had to show my receipt to get the rest. · I asked for ketchup twice before finally receiving it. Throughout this, I remained polite in words, though my expression naturally turned unhappy. At the end, the staff member said to me, “You look so rude.” I replied, “Because of your service.”
  • AL
    Adrian Love
    Jul 29, 2026
    5.0
    I had a great experience ordering at this McDonald's. The restaurant was clean, the food was fresh and prepared quickly, and the customer service during the night shift was outstanding. One employee in particular really stood out—He was friendly, professional, and went above and beyond to make sure my order was correct and that I had everything I needed. It's clear the night shift takes pride in their work and genuinely care about the customers. Employees during the night shift like this make a big difference and are a great asset to the restaurant. It's rare to find someone who takes so much pride in their job and treats every customer with kindness and professionalism. His dedication doesn't go unnoticed, and they truly make the restaurant a better place. Employees like this deserve to be recognized because they represent excellent customer service and a strong work ethic. Thank you for having such an outstanding team member leading the nite crew. They are a real asset to your restaurant, and I hope their hard work is recognized and appreciated. I'll definitely be coming back. Keep up the excellent work! Yours truly. Dice
  • XL
    Xuetao Liang
    Jul 23, 2026
    1.0
    My 13-year-old son and several classmates visited your restaurant on [date] at approximately [time]. According to them, they found a hair in one of the burgers. When they politely informed the staff, instead of investigating or handling the concern professionally, they were immediately accused of putting the hair into the burger themselves. They were also told that if this happened again, they would be “blacklisted” and not allowed to return to the restaurant. I understand that misunderstandings can happen. However, accusing several 13-year-old children without evidence and threatening to ban them from the restaurant is not an appropriate way to handle a food safety complaint. I respectfully request that this incident be reviewed, including the conduct of the employees on duty and any available surveillance footage. I would appreciate a response regarding the outcome of your investigation.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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