Maiko Matcha Cafe is a modern and trendy cafe that specializes in all things matcha. From lattes and tea to soft serve ice cream and shave ice, our menu is filled with delicious and authentic Japanese-inspired treats. Our cafe is the perfect place to relax and enjoy a cup of matcha with friends or grab a quick bite to-go. We pride ourselves on using high-quality ingredients and offering exceptional customer service to ensure that every customer leaves feeling satisfied and refreshed. Come visit us and experience the delicious world of matcha!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.