Chipotle Mexican Grill

Reviews

• JW

  Jonathan Wilkinson

  2 days ago
  2.0
  There seems to be no sense of urgency or reading of a long line. I sit in these lines for 25+ mins for a disappointment of a underserved portion. Hardly do I ever catch this location at a good time. They always run out of protein and don’t have backups on hand. The management is lacking here for such a great prime location in the area. It’s a shame I’m disappointed every single time! Props to the people actually handling the line, but there clearly needs to be another person on the line to help plus the register.
• SH

  Sandra HG

  4 days ago
  1.0
  Went to this location twice last week. I don't know how is this filthy place running it seems that no one cares to clean or to wash dishes someone get this place inspected. But, that's not the only thing that happened to me I was doing a favor to a family member they warned me about the workers being rude the first time it was fine because (besides the filthy part) the order was ready grab and go. The next day not only that the order wasn't ready but the lady in there was so rude I simply asked if my order was ready she replied I don't have with an attitude then I waited for few minutes trying to give her the benefit of the doubt but I was wrong then it was taking forever so I asked her again she went ahead and answered me an a very rude way that she didn't have the ingredients so at that point I just left and got my money back. I thought this place was supposed to be at the top. Told my family members don't go to this filthy place unless someone actually do something about it. I really hoped it gets better.
• KB

  Kyle B

  Oct 1, 2026
  1.0
  Disgusting place. Food is gross, the little amount you get. $36 for two bowls, two chips, and a soda. Whatever…. 15 minutes longer than they said it would take… whatever…. Chips are soggier than water. Food is disgusting. Employees have no care in the world and look like they hate their jobs. This establishment is terrible. Salsa Fresca is better. I was looking around in there. Look at the vents as you go into the bathroom. Disgusting. DoorDash driver next to me was like “Yo! this bag has no tape!”… the employee goes… we got none sorry. This is like the bottom of the barrel establishment. My stomach is killing me writing this. Kid came in for a job, got handed the iPad. I think it was dead lol. God was on his side.
• BR

  BRIDGET REIDY

  Sep 30, 2026
  1.0
  Pretty disappointed in my experience with this Chipotle recently. I visited early, right when they opened & the front door was locked. I figured they just didn’t get to unlock it yet since it was 10:45 on the dot. About 5 mins passed and it still was locked & no one from inside even acknowledged people were outside. The side door was open so we went through there. About 3 of us approached the line, weren’t greeted by any of the 4 employee's working and we just stood there. This photo was taken at 10:55, the entire buffet is empty & one employee was chopping protein, one more mixing guacamole & the other 2 kept wondering off. It wasn’t until 11:05 when we were told it’s going to be a wait until everything is ready if we’d like to sit down & wait. I asked her what time they open & she confidently replied 10:45 as it was 11:05 and absolutely nothing was ready, door locked & no employees greeting customers. The 4 guests and I on line just walked out because we’re on lunch breaks, schedules and don’t have time to wait for a business that should be open to get it together. About a month ago during prime lunch time, I waited about 15 mins before being acknowledged by employees & there was a line going to the door. This location needs an entire retraining process & new management. Simply put, work ethic is completely lacking here across the team within all positions. Pretty ridiculous for a Wednesday afternoon in Fishkill NY.
• TU

  Tanner Urban

  Sep 27, 2026
  1.0
  I honestly don’t know how this Chipotle in Fishkill is still this consistently bad after all these years. We have given this location chance after chance after chance. We’ve been here over 50 times, and we are almost always disappointed. You would think after that many visits, things would eventually improve, but somehow the experience keeps getting worse. The other night was the final straw. For the third time, I left hungry and empty-handed after waiting more than an hour past my scheduled pickup time. An hour past the pickup time I was given... What is the point of ordering ahead. The app is another disaster. It allows you to order items that aren’t even in stock, takes your money, and then somehow getting a refund feels nearly impossible. Customers shouldn’t have to fight to get their money back for food they literally could not receive. At this point, I’m done. I will not be going back to this Chipotle. We have given this location more than enough opportunities, and they have repeatedly failed to deliver even the most basic level of service. If you’ve had the same experience, please share it and leave a review. Other customers deserve to know what they’re walking into, because it is completely unfair to keep treating paying customers this way.