Stop & Shop

Reviews

• SG

  Sapphire Geminox

  May 11, 2026
  4.0
  I stopped through for some snacks and drinks before a road trip a couple hours ago and noticed a guy who I'm assuming was a manager being pretty rude to some of the other employees
• SN

  Sarah Nelson

  May 6, 2026
  5.0
  I travel a lot & am now in NY!! This is my go to grocery store when in NY! If you get the savings card to scan, you can definitely save some serious $ here!! Employees are friendly,& store has always been clean!
• IJ

  Ishani Jayasinghe

  May 3, 2026
  5.0
  Our go-to grocery store! The produce is always fresh, and the staff is consistently friendly with excellent customer service.
• SM

  Sundiata M

  Mar 21, 2026
  1.0
  Kiosk order is not sufficient as staff is not sufficient enough with keeping track with customer orders. The so-called “skip the line” does not apply as I placed an order shopped for 10-15 minutes just for 1lb of cheese and the lady at the deli counter claims the receipt just printed.
• CM

  Chael Makinen

  Mar 19, 2026
  2.0
  I primarily shop here to pick up groceries for my grandmother, as this is the only store she prefers. I place a pickup order through the app every Thursday. Unfortunately, the drive-up experience is consistently frustrating. The designated pickup spots are frequently occupied by shoppers who park there and go inside, and store management does not appear to enforce or deter this behavior. There have been times when none of the pickup spots were available because of this. Additionally, while the app includes an option to mark when I’ve arrived, I often still have to call the store to notify them, likely due to short staffing. While I understand staffing challenges happen, this creates an inconsistent and inconvenient pickup process. Additionally, when orders are brought out, I keep reusable box-style bags in my trunk for easy loading, but items are often placed around them instead of inside. This creates unnecessary inconvenience. I also inquired about opting out of paper bags, since I bring my own, but was told they are required to keep orders separated. In practice, this doesn’t seem consistent—items are often partially bagged or placed loosely, with some bags containing only one or two items. Other stores I shop at offer the option to use personal bags, so it’s disappointing that this location does not. Overall, the process feels disorganized and lacking coordination. I want to be clear that I don’t blame the staff, as they seem to be working within limitations set by management. However, these are solvable issues that would significantly improve the customer experience if addressed.

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